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Mayelana nalolu hlelo lokusebenza
Uhlelo lokusebenza lwe-Piraeus lwaklanywa kabusha ukuze lunikeze ulwazi olungcono lweBhange ngendawo yesimanjemanje, ethuthukisiwe, enobungane okulula ukuyisebenzisa nesimanje.
Kusuka ekhasini lasekhaya lohlelo lokusebenza, unokubukezwa kobudlelwano bakho ne-Piraeus Bank, futhi ungaqala kalula ukuthengiselana okusha. Futhi, ikhasi lasekhaya licetshiswe ngesigaba esithi "Piraeus uyancoma" lapho kuvezwa khona iziphakamiso ezithuthukisa ubudlelwano bakho basebhange, kanye nesigaba esithi "Izindaba" lapho kuvela khona ama-athikili amafushane anentshisekelo ejwayelekile enolwazi olusha olubalulekile.
Kusukela esigabeni esithi "Amadiphozithi", ungabona isifinyezo samabhalansi e-akhawunti yakho noma umbono onemininingwane yemisebenzi yakho ye-akhawunti ngayinye. Ngokukhetha i-akhawunti ungakwazi ukuqalisa imisebenzi eminingi kusukela kunkinobho Yokwenziwe. Ngaphezu kwalokho, unethuba lokuvula i-akhawunti entsha.
Kusukela esigabeni esithi "Amakhadi" uphatha amakhadi akho (idebhithi, isikweletu nesikhokhelwe kuqala). Ubona izilinganiso nokunyakaza kwamakhadi akho, wenze inkokhelo yekhadi, ikhono lokuvala ikhadi okwesikhashana, ukhiphe ikhadi elisha, ungaphatha imikhawulo nokusetshenziswa kwazo nezinye izici.
Kusukela esigabeni esithi "Imalimboleko" ungabona ulwazi mayelana nemikhiqizo yakho yemalimboleko.
Kusukela esigabeni "Somshwalense" ungabona ulwazi mayelana nemikhiqizo yakho yomshwalense.
Kusukela kusigaba "sokutshalwa kwezimali" ubona ulwazi mayelana nemikhiqizo yakho yokutshala imali.
Ukuphathwa Kokuphepha:
-Chaza ukufinyelela okulula (ukungena ngemvume ngokushesha) ngekhodi enamadijithi angu-4 (i-PIN) noma idatha ye-biometric
-Ngokwenza uhlelo lokusebenza luthumele izaziso, ukulanda nokufakwa kwekhodi ye-extraPIN, lapho kudingeka, kwenzeka ngokuzenzakalelayo ekuthengeni kwakho ukheshi. Umane uqinisekise ukwenziwa komsebenzi usebenzisa ukungena ngemvume okusheshayo, ukonga isikhathi futhi ngesikhathi esifanayo ukhulisa izinga lakho lokuphepha.
Ukuze uthole noma yiluphi ulwazi, ungaxhumana nge-imeyili: supportebanking@piraeusbank.gr
Isevisi ihlinzekwa ngaphansi kwemikhawulo esebenzayo ekuthuthweni kwezimali.
Kusuka ekhasini lasekhaya lohlelo lokusebenza, unokubukezwa kobudlelwano bakho ne-Piraeus Bank, futhi ungaqala kalula ukuthengiselana okusha. Futhi, ikhasi lasekhaya licetshiswe ngesigaba esithi "Piraeus uyancoma" lapho kuvezwa khona iziphakamiso ezithuthukisa ubudlelwano bakho basebhange, kanye nesigaba esithi "Izindaba" lapho kuvela khona ama-athikili amafushane anentshisekelo ejwayelekile enolwazi olusha olubalulekile.
Kusukela esigabeni esithi "Amadiphozithi", ungabona isifinyezo samabhalansi e-akhawunti yakho noma umbono onemininingwane yemisebenzi yakho ye-akhawunti ngayinye. Ngokukhetha i-akhawunti ungakwazi ukuqalisa imisebenzi eminingi kusukela kunkinobho Yokwenziwe. Ngaphezu kwalokho, unethuba lokuvula i-akhawunti entsha.
Kusukela esigabeni esithi "Amakhadi" uphatha amakhadi akho (idebhithi, isikweletu nesikhokhelwe kuqala). Ubona izilinganiso nokunyakaza kwamakhadi akho, wenze inkokhelo yekhadi, ikhono lokuvala ikhadi okwesikhashana, ukhiphe ikhadi elisha, ungaphatha imikhawulo nokusetshenziswa kwazo nezinye izici.
Kusukela esigabeni esithi "Imalimboleko" ungabona ulwazi mayelana nemikhiqizo yakho yemalimboleko.
Kusukela esigabeni "Somshwalense" ungabona ulwazi mayelana nemikhiqizo yakho yomshwalense.
Kusukela kusigaba "sokutshalwa kwezimali" ubona ulwazi mayelana nemikhiqizo yakho yokutshala imali.
Ukuphathwa Kokuphepha:
-Chaza ukufinyelela okulula (ukungena ngemvume ngokushesha) ngekhodi enamadijithi angu-4 (i-PIN) noma idatha ye-biometric
-Ngokwenza uhlelo lokusebenza luthumele izaziso, ukulanda nokufakwa kwekhodi ye-extraPIN, lapho kudingeka, kwenzeka ngokuzenzakalelayo ekuthengeni kwakho ukheshi. Umane uqinisekise ukwenziwa komsebenzi usebenzisa ukungena ngemvume okusheshayo, ukonga isikhathi futhi ngesikhathi esifanayo ukhulisa izinga lakho lokuphepha.
Ukuze uthole noma yiluphi ulwazi, ungaxhumana nge-imeyili: supportebanking@piraeusbank.gr
Isevisi ihlinzekwa ngaphansi kwemikhawulo esebenzayo ekuthuthweni kwezimali.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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