my 楽天モバイル
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Mayelana nalolu hlelo lokusebenza
[Imisebenzi eyinhloko]
■ Hlola ukusetshenziswa kwedatha
Ungabona inani elisele ledatha kanye nesimo sokusetshenziswa kugrafu ngokubuka nje.
Ungaphinda uhlole ukusetshenziswa kwedatha yansuku zonke kanye nezindleko zokuxhumana zekholi/SMS.
■ Ukuqinisekiswa kwezindleko zokusetshenziswa
Ungahlola izindleko zokusebenzisa nyanga zonke, isimo sokukhokha, nemininingwane yokusebenzisa.
Ungase futhi usethe Amaphuzu e-Rakuten ukuthi asetshenziselwe izinkokhelo zanyanga zonke.
■Qinisekisa/shintsha imininingwane yohlelo lwenkontileka
Amasevisi okuzithandela angengezwa noma ashintshwe. Ngaphezu kwalokho, izinqubo ezifana nokushintshwa kwe-SIM esimweni sokwebiwa noma ukulahlekelwa kungenziwa kusukela kuhlelo lokusebenza.
■ Ukusekela
Kusukela ekusekelweni kwamakhasimende, ungasesha inkinga yakho ngokukhetha isigaba noma ukusesha igama elingukhiye.
Uma unenkinga, ungabuza umbuzo engxoxweni.
* Ukubonisana ngengxoxo kungase kuthathe isikhathi ukuphendula kuye ngesimo sokuminyana. Ngicela uqaphele.
[Eminye imisebenzi enconyiwe]
・ Umsebenzi wokwabelana we-SNS
· Izilungiselelo zokusebenzisa iphuzu le-Rakuten
・ Shintsha izilungiselelo ze-Easy Mail
・ Isilinganiso sesivinini sokuxhumana
・ Izinqubo ezahlukahlukene (ukushintshaniswa kwe-SIM, ukudluliselwa kwenye inkampani (MNP), ukumiswa kokusetshenziswa, ukukhanselwa)
・ Inkokhelo yenkampani yenethiwekhi
・ Qinisekisa imininingwane yokusetshenziswa
・ Ukusetha nokushintsha izindlela zokukhokha
・ Ukuthengwa kwemikhiqizo nezinsiza
・ Ukuqinisekiswa komlando wohlelo lokusebenza
・ Ukusetha nokushintsha imininingwane yomnikazi wepholisi
・ I-AI elula yokuqinisekisa umazisi (eKYC)
▼ Mayelana nesixazululo lapho uhlelo lokusebenza lungakwazi ukubuyekezwa
Sicela uhlole isixhumanisi esingezansi
https://r10.to/hwbb7R
▼Mayelana nohlelo lwami lokusebenza lweselula lwe-Rakuten
https://network.mobile.rakuten.co.jp/guide/my-rakuten-mobile/
▼Imibuzo Evame Ukubuzwa
Sicela uhlole ikhasi lokusekela amakhasimende elingezansi
https://network.mobile.rakuten.co.jp/support/
■ Hlola ukusetshenziswa kwedatha
Ungabona inani elisele ledatha kanye nesimo sokusetshenziswa kugrafu ngokubuka nje.
Ungaphinda uhlole ukusetshenziswa kwedatha yansuku zonke kanye nezindleko zokuxhumana zekholi/SMS.
■ Ukuqinisekiswa kwezindleko zokusetshenziswa
Ungahlola izindleko zokusebenzisa nyanga zonke, isimo sokukhokha, nemininingwane yokusebenzisa.
Ungase futhi usethe Amaphuzu e-Rakuten ukuthi asetshenziselwe izinkokhelo zanyanga zonke.
■Qinisekisa/shintsha imininingwane yohlelo lwenkontileka
Amasevisi okuzithandela angengezwa noma ashintshwe. Ngaphezu kwalokho, izinqubo ezifana nokushintshwa kwe-SIM esimweni sokwebiwa noma ukulahlekelwa kungenziwa kusukela kuhlelo lokusebenza.
■ Ukusekela
Kusukela ekusekelweni kwamakhasimende, ungasesha inkinga yakho ngokukhetha isigaba noma ukusesha igama elingukhiye.
Uma unenkinga, ungabuza umbuzo engxoxweni.
* Ukubonisana ngengxoxo kungase kuthathe isikhathi ukuphendula kuye ngesimo sokuminyana. Ngicela uqaphele.
[Eminye imisebenzi enconyiwe]
・ Umsebenzi wokwabelana we-SNS
· Izilungiselelo zokusebenzisa iphuzu le-Rakuten
・ Shintsha izilungiselelo ze-Easy Mail
・ Isilinganiso sesivinini sokuxhumana
・ Izinqubo ezahlukahlukene (ukushintshaniswa kwe-SIM, ukudluliselwa kwenye inkampani (MNP), ukumiswa kokusetshenziswa, ukukhanselwa)
・ Inkokhelo yenkampani yenethiwekhi
・ Qinisekisa imininingwane yokusetshenziswa
・ Ukusetha nokushintsha izindlela zokukhokha
・ Ukuthengwa kwemikhiqizo nezinsiza
・ Ukuqinisekiswa komlando wohlelo lokusebenza
・ Ukusetha nokushintsha imininingwane yomnikazi wepholisi
・ I-AI elula yokuqinisekisa umazisi (eKYC)
▼ Mayelana nesixazululo lapho uhlelo lokusebenza lungakwazi ukubuyekezwa
Sicela uhlole isixhumanisi esingezansi
https://r10.to/hwbb7R
▼Mayelana nohlelo lwami lokusebenza lweselula lwe-Rakuten
https://network.mobile.rakuten.co.jp/guide/my-rakuten-mobile/
▼Imibuzo Evame Ukubuzwa
Sicela uhlole ikhasi lokusekela amakhasimende elingezansi
https://network.mobile.rakuten.co.jp/support/
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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