三菱ＵＦＪ銀行

三菱UFJ銀行

Iqukethe izikhangiso

Mayelana nalolu hlelo lokusebenza

Lolu uhlelo lokusebenza lwe-smartphone lokubhanga nge-inthanethi (i-Mitsubishi UFJ Direct) oluhlinzekwa ngabakwaMitsubishi UFJ Bank.

Uma usebenzisa uhlelo lokusebenza lwe-smartphone,
1. Yenza imisebenzi kalula nganoma yisiphi isikhathi, noma kuphi(*1) ngaphandle kokuya ebhange noma ku-ATM!
Ungasebenzisa imisebenzi ehlukahlukene, okuhlanganisa ukuhlola ibhalansi yakho nemininingwane yediphozi/yokuhoxiswa, ukudlulisa imali, nokusebenzisa izinkokhelo ezilula.

2. Ukungena ngemvume kalula!
Uma usebenzisa ukuqinisekiswa kwe-biometric, awudingi ukufaka iphasiwedi! Ungangena ngokushesha ngezigxivizo zeminwe noma ubuso. (*2)

3. Amaphasiwedi esikhathi esisodwa aqinisekisa ukuthula kwengqondo nokulondeka!
Uma uhweba ngohlelo lokusebenza, akukho okokufaka okudingekayo kukhasimende (ukufaka okuzenzakalelayo).

Izici Eziyinhloko
・ Uphenyo lwebhalansi
・ Hlola imininingwane yediphozithi kanye nokuhoxiswa kwemali
· Ukudluliselwa nokudluliselwa
・ Ukukhokhwa kwezintela nezinye izimali (Irejista yokukhokha kalula/ephathwayo)
・ Idiphozithi yesikhathi
・ Idiphozithi yemali yangaphandle
Ama- Investment trust
・ Isicelo se-iDeCo
・ Isicelo somshuwalense
・ Ukushintsha kwekheli/imininingwane yokuxhumana (inombolo yocingo)
・Bhalisa kabusha i-PIN yekhadi lakho lemali
・ Bonisa iphasiwedi yesikhathi esisodwa (※Isetshenziswa lapho uhweba nge-PC noma isiphequluli se-smartphone)
・ Isaziso sezinga lokushintshisana
・ Isicelo sekhadi ledebhithi · Isibonisi semininingwane yekhadi
・ Isicelo sekhadi le-Mitsubishi UFJ, isimo sokusetshenziswa kanye nophenyo lwamaphuzu
・ Ukuqinisekiswa kwekhodi ye-QR yasesitolo
・ Isicelo sekhadi le-Mitsubishi UFJ, ukuqinisekiswa kokusetshenziswa, uphenyo lwamaphuzu
・ Isicelo se-Mitsubishi UFJ Smart Securities kanye nokuqinisekiswa kwebhalansi
・ Ukushintshela ezinsizeni zeqembu njengeBandle Card, MoneyCanvas, WealthNavi, kanye neMoneyFit

■ Kunconyelwe laba bantu
- Abantu abafuna ukuhlola ibhalansi ye-akhawunti yabo noma ukudlulisa izimali kungakhathaliseki isikhathi noma indawo
・ Abantu abangenaso isikhathi sokuya ku-ATM noma kwikhawunta

■Indlela yokubhalisela amaphasiwedi esikhathi esisodwa
Ukuze uthole ulwazi olwengeziwe, sicela ubheke iwebhusayithi elandelayo.
https://direct.bk.mufg.jp/secure/otp/index.html

■ Indawo eqinisekisiwe yokusebenza
Ukuze uthole ulwazi olwengeziwe, sicela ubheke iwebhusayithi elandelayo.
https://direct.bk.mufg.jp/dousa/index.html

■Isexwayiso
・ Uma usebenzisa ibhange le-inthanethi okokuqala ngqa, uzodinga ukubhalisa iphasiwedi yakho yokungena kanye nekheli le-imeyili ngemuva kokwethula uhlelo lokusebenza.
・ Uma usebenzisa uhlelo lokusebenza, sicela uhlole izinyathelo zokuphepha ngokusebenzisa uhlelo lokusebenza lwe-smartphone olufakwe kuwebhusayithi ye-Mitsubishi UFJ Bank.
- Uma ususa idivayisi yakho ngisho nakanye, uhlelo lokusebenza kungenzeka lungaqali noma lungasebenzi kahle.
*Ngisho noma ufake amathuluzi adingekayo ukuze uqedele ukhula lwenkohlakalo egcwele, kungenzeka iphutha.
・ Ukuze usebenzise ukuqinisekiswa kwe-biometric, kufanele ungene ngemvume kuhlelo lokusebenza bese ubhalisa.
・ Uma usebenzisa i-smartphone ene-Android 10 noma ngaphansi, ukuze sithuthukise ezokuphepha, sizoqoqa inombolo yakho yocingo lapho ungena futhi uyigcine futhi uyisebenzisa ebhange lethu.

■ Imvume yokusebenzisa
·ifoni
Kudingeka ukusebenzisa amaphasiwedi esikhathi esisodwa.
*Uma ungayivumeli le mvume, ngeke ukwazi ukusebenzisa uhlelo lokusebenza.

・ Ulwazi lwendawo
Ukunikeza imvume kuzoqinisa ukuvikeleka ngokuthuthukisa ukunemba kokuthola ukufinyelela okungagunyaziwe okuvela ezinkampanini zangaphandle futhi kuthuthukise ukusebenza kohlelo lokusebenza.
*Usengasebenzisa uhlelo lokusebenza ngisho noma ungayiniki imvume.

■ Imininingwane Yokuxhumana
I-Internet Banking Help Desk
0120-543-555 noma 042-311-7000 (kunezindleko)
Amahora okwamukela: 9:00-21:00 nsuku zonke

(*1) Kungase kube nezikhathi lapho isevisi ingatholakali ngenxa yokunakekelwa kwesistimu, njll.
(*2) Ukuqinisekiswa kwebhayomethrikhi kungase kungatholakali kuye ngedivayisi ye-smartphone.