웰컴디지털뱅크(웰컴저축은행)

웰컴 저축은행

Iqukethe izikhangiso

Mayelana nalolu hlelo lokusebenza

NO.1 ibhange lokonga ibhange ledijithali!
No. 1 ekulandisweni kwezinhlelo zokusebenza okuhlanganisiwe emkhakheni webhange lokonga
No. 1 kubasebenzisi bohlelo lokusebenza abakuqoqo lebhange lokulondoloza
※ Isekelwe ku-App Annie (kusukela ngomhla ka-31 Disemba 2023)

■ Uma ukhathazekile ngendlela yokuphatha izimpahla zakho nezikweletu, zama i-Welcome My Data.
· Ingqikithi yokonga okulinganiselwe okuvela kuphrojekthi yokunciphisa inzalo ezweni lonke: KRW 8,334.98 million (kusukela ngomhla ka-14 Mashi 2024)
Sizoqoqa futhi silawule zonke izikweletu zakho futhi sikwazise uma ukudluliswa kwemali mboleko kungenzeka.
· Ingabe ukuphatha kwami ​​izikweletu kuhamba kahle? Sikusiza ukuthi uphathe isikweletu sakho usebenzisa isimo sezulu sesikweletu.

■ Ukuvula i-akhawunti okulula futhi okulula
· Kungenzeka yini ukukwenza ekuseni kakhulu? Ungakwazi ukuvula i-akhawunti okungezona ubuso nobuso noma nini, noma kuphi, amahora angu-24 ngosuku.
· Kungenzeka yini ukusivula uma ngingenaso isitifiketi somphakathi? Okudingayo iphethini noma ukuqinisekiswa kwezigxivizo zeminwe kanye nenombolo yokuqinisekisa enezinhlamvu ezingu-6.
Kukhona i-akhawunti ezinikele yabakhokhi, abasebenzi basehhovisi kanye nabaphathi. Thola izinzuzo ezikhethekile ngemva kokuvula i-akhawunti ekufanele.

■ Ungaphuthelwa ‘I-Wellbang Lounge’, inzuzo yomklomelo engajatshulelwa kuphela e-Wellbang
· I-Well Bank Walking: Amakhasimende emalimboleko athola izinzuzo ezifika ku-100 ngokuwina ngosuku futhi kufika ku-3,000 awinile ngenyanga uma ehamba.
(Kufika ku-40 won ngosuku ukuthola amakhasimende, kufika ku-1,240 ewiniwe ngenyanga)
· Well Bang Lotto: Uma uqagela izinombolo eziyisi-6 ukusuka ku-0 kuye ku-9, uzothola umklomelo.
(Ithuba lokuwina isigidi esi-1 esiwinile endaweni yokuqala, ama-500 awine endaweni yesibili, angama-40 awine endaweni yesi-3)
· Well Bang Odd or Even: Ngabe leli sonto lizoba yinqaba? Ingabe kuyahambisana? Imali yomklomelo ingena njalo ngesonto
(Inkokhelo yesigidi esi-1 ewiniwe kumakhasimende abolekwayo ihlukaniswe ngenani labawinile)

■ Sebenzisa izinsiza zezezimali ezikahle empilweni yakho
· E-Wellbang, mane ucindezele bese ubamba ikhadi le-akhawunti ofisa ukuhoxa kulo bese uhudula ikhadi le-akhawunti ofisa ukulifaka ukuze uqedele ukudlulisa! Dlulisa yonke indlela!
· Hlola isamba sempahla, isimo esinemininingwane, isimo somgomo wokonga, njll. ekhasini elilodwa.
· Ingabe ufisa ukwazi ngentengo yemoto yakho? Ungahlola inani lemoto ngokwazi inombolo yepuleti lelayisense.
· Sebenzisa isevisi yokukhokha elula ‘Yokukhokha Okuzenzakalelayo’ ukuze ukhokhe ngokuzenzakalelayo izikweletu zezinsiza nezinye izimali zokusebenzisa esikhungweni sakho.
· Ingabe ufuna ukwazi ngesikolo sakho isikolo? Sihlinzeka ‘ngokuphathwa kwezikweletu kwamahhala’ ngaphandle kokuthikameze isikolo sakho.

■ Isevisi yokuvimbela ukukhwabanisa kwezezimali nge-elekthronikhi
· I-Welcome Savings Bank isebenzisa “isevisi yokuqokwa kwe-PC,” “isevisi yokuqinisekisa yamashaneli angu-2,” kanye “nenombolo yokuqinisekisa yesikhathi esisodwa” ngokuvumelana nemihlahlandlela ye-Financial Supervisory Service ethi “Electronic Financial Fraud Prevention Service”.

■ Ulwazi lwamahora okusebenza esikhungo samakhasimende
· Imalimboleko: 1661-0001 (Izinsuku zeviki 08:30 ~ 18:00)
· Idiphozithi/Ukuhoxiswa: 1661-9400 (Izinsuku zeviki 09:00 ~ 18:00)
· Umsebenzisi webhizinisi: 1661-9300 (Izinsuku zaphakathi nesonto 09:00 ~ 18:00)
* Isikhungo socingo sasebusuku sokubika ukukhwabanisa kwezezimali: 02-397-8600/8800

■ Ulwazi lwemvume nenjongo yokusebenzisa i-Wellbang App
- Amalungelo okufinyelela adingekayo
· Indawo yokubeka: Iyadingeka ukuze kugcinwe izitifiketi ezihlanganyelwe, kubhekwe ukuphazanyiswa kwe-OS, ukuhambisa imibhalo, ukugcina izithombe, nokuthumela imibhalo esekelayo.
· Ifoni: Inombolo yocingo iqoqwa ukuze kusetshenziswe ubunikazi beselula, ukufakazela ubuqiniso kwedivayisi, izingcingo zokubonisana, nemisebenzi ebonakalayo ye-ARS.
· Umsebenzi wohlelo lokusebenza: Isetshenziselwa ukuqoqa ulwazi lohlelo lokusebenza nokuthola izinhlelo zokusebenza ezinonya ngokuthola amalungelo okubonakala kwephakheji elibanzi ukuze kuvinjelwe izigameko zokwenziwa kwezimali ze-elekthronikhi.
- Amalungelo okufinyelela ozikhethela
· Ibhuku Lothintwayo/Amakheli: Ulwazi lokuxhumana luyaqoqwa futhi kwabelwane ngalo ukuze kusetshenziswe imisebenzi efana nokudlulisa othintana naye, ukuthumela i-SMS, ukuthenga amakhuphoni, nokukhetha abamukeli lapho utusa abangani. Uma ungakuvumeli lokhu njengemvume yokuzikhethela, ukusebenza kwakho kungase kukhawulelwe.
· Ikhamera: Isetshenziselwa ukuhlonza isithombe, ukufakazela ubuqiniso kobuso, ukuhambisa idokhumenti, njll. Lena imvume yokuzikhethela, futhi uma ungavumi, ukusebenza kwayo kungase kukhawulelwe.
· Izithombe namavidiyo: Gcina izithombe futhi uqoqe izithombe ezihanjiswe njengamadokhumenti asekelayo. Le yimvume ozikhethela yona futhi ukusebenza kwayo kungase kukhawulelwe uma ungayivumeli.
· Isaziso: Isetshenziselwa ukwamukela izaziso ezifana nezaziso ezibalulekile, imicimbi, nokukhushulwa. Lena imvume ozikhethela yona; uma ungavumi, ungase uvinjelwe ekutholeni izaziso.

■ Izinto ezizophenywa ngokungaziphathi kahle kwezikweletu
· Ulwazi lokuthola uhlelo lokusebenza olunonya, ulwazi lokuxilonga ezinhlelweni ezitholiwe ezinonya
 
I-Welcome Savings Bank Co., Ltd. Isikhulu esiphezulu: Daewoong Kim
Inombolo yokubhalisa yebhizinisi: 120-87-93876

I-Welcome Savings Bank Compliance Officer Deliberation No. 3765 (2024.10.21~2025.10.20)

Yini entsha

1. 한도제한계좌 표기 업데이트
2. 앱 사용성 개선