NH스마트뱅킹
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Mayelana nalolu hlelo lokusebenza
Kusukela ebhange kuya ekuphathweni kwempahla! Kalula ngesikhathi esisodwa nge-NH Smart Banking!
(Isikhungo Senjabulo Yekhasimende 1588-2100, amahora okuthintana: phakathi nesonto 9:00 - 18:00)
[Amasevisi amakhulu]
■ Okuyinhloko yokwenza kube ngokwakho
- Ungahlola ibhalansi ye-akhawunti yakho yokuhoxiswa, wenze ukudluliselwa, futhi wenze ukuhoxiswa kwemali esikrinini esikhulu.
- Sihlinzeka ngolwazi olungokwezifiso futhi sincoma imikhiqizo yezezimali ekulungele.
■ Imodi yombhalo enkulu
- Ungasetha isikrini esikhulu sibe yimodi yombhalo enkulu futhi uyisebenzisele imibuzo nokudluliselwa ngombhalo omkhulu.
■ Ukubhenka okulula
- Uma ungena ngemvume ngephasiwedi elula (amadijithi ayi-6), ungadlulisa kufikela kuzigidi ezi-5 eziwinile ngosuku ngaphandle kwendawo yokuphepha.
- Sihlinzeka ngezimali ezithunyelwayo, i-Dutch Pay, i-widget banking, nezinsizakalo zebhange ezinyakazayo.
■ Vula ibhange
- Ungahlola futhi udlulise hhayi i-akhawunti yakho yakwaNonghyup kuphela kodwa namanye ama-akhawunti asebhange.
- Ungakwazi ukushaja kabusha ibhalansi yenye i-akhawunti yasebhange ku-akhawunti yakho yakwaNonghyup.
■ Ukuphathwa kwempahla
- Ungahlola isimo sakho sempahla ngokubuka nje bese usebenzisa ukuhlelwa kwempahla kanye nezinsiza zokuhlela umhlalaphansi.
■ Inxanxathela yezitolo zezezimali
- Ukuvula i-akhawunti okungebona ubuso nobuso kungenzeka ngaphandle kokuvakashela igatsha.
- Ungathola izincomo zemikhiqizo yakho eyenziwe ngokwezifiso bese ubhalisa.
■ ikhadi
- Ungahlola umlando wakho wokugunyaza, isitatimende sokukhokha, kanye nolwazi lwekhadi lakho ngaphandle kokufaka uhlelo lokusebenza lwekhadi.
■ Impesheni yomhlalaphansi
- Sihlinzeka ngezinsizakalo eziqondene nempesheni yomhlalaphansi njengempesheni YAMI yomhlalaphansi, idiphozithi yomuntu siqu ye-IRP, imiyalelo yokuphatha indawo ebekiwe, kanye nemibuzo ngesimo sokuphatha.
■ Impilo/Izinzuzo
- Sihlinzeka ngokuqukethwe okuhlukahlukene okuhlanganisa amathiphu ezezimali, amathiphu aphezulu, nokubikezela inhlanhla.
- Ungahlola uhlelo oluhle kakhulu lwamakhasimende, izinzuzo ozitholile, kanye nolwazi lwephoyinti le-NH.
■ Ukuqinisekisa/Ukuvikeleka
- Ungangena kalula ngezigxivizo zeminwe noma iphasiwedi elula (amadijithi ayi-6) ngaphandle kwesitifiketi esihlanganyelwe esiyinkimbinkimbi.
- Uma ukhipha i-OTP yeselula, ungakwazi ukwenza imisebenzi yezezimali ngokuphephile ngaphandle kwendawo yokuphepha ebonakalayo.
■ Ukusesha ngezwi okudidiyelwe nenkulumo yokubonisana
- Ungasesha kalula amamenyu we-Smart Banking nokuqukethwe usebenzisa izwi lakho.
- Uma unemibuzo, sizohlala siphendula imibuzo yakho ngokubonisana kwamahora angama-24.
■ Yami
- Ungahlola amasethingi akho ebhange ahlakaniphile, ukulinganisa kwamakhasimende aphezulu, nolwazi lwenzuzo.
- Ungaya emikhiqizweni ephelelwa yisikhathi, imikhiqizo oyithandayo, amakhuphoni akhethekile, kanye nesikhungo sokubonisana ngemikhiqizo.
■ Ukubhenka komhlaba wonke
- Izinsizakalo zebhange ngezilimi eziyi-9 zitholakala ngohlelo lokusebenza lwe-NH Smart Banking.
- Sihlinzeka ngezinsizakalo ezahlukahlukene ezifana nokwenza kube ngokwakho, uphenyo nge-akhawunti ephelele, ukudluliswa kwemali, ukuthunyelwa kwemali phesheya kwezilwandle, nokushintshisana ngemali.
Izimvume zokufinyelela ezilandelayo ziyadingeka ukuze usebenzise amasevisi e-NH Banking.
[Amalungelo okufinyelela adingekayo]
1. Isikhala sokulondoloza: Ukufinyelela ezithombeni zedivayisi, imidiya, namafayela, asetshenziswa uma kusetshenziswa amasevisi afana nokugcina izitifiketi, ukulondoloza amakhophi ezincwadi zebhange, nokulondoloza imininingwane yokuqinisekisa ukudluliswa.
2. Inombolo yocingo: Ukuqinisekiswa kwenombolo yocingo lweselula yokuqinisekisa ubuwena beselula, i-OTP yeselula enamalungelo okufinyelela esimweni seselula kanye nolwazi lwedivayisi ukuvimbela ukukhwabanisa kwezezimali ngogesi, ukuqinisekiswa kobunikazi beselula, ukuqinisekiswa kwenguqulo kuzilungiselelo zemvelo, (re)ukukhishwa Isitifiketi sikamakhalekhukhwini we-NH Sisebenzisa imininingwane yeselula yakho ukukuxhuma enombolweni yocingo yokubonisana.
3. Izinhlelo zokusebenza ezifakiwe: Isetshenziselwa ukuhlola ulwazi lokufakwa kwe-APP ye-smartphone ukuze kuvinjelwe izingozi zemisebenzi yezezimali ye-elekthronikhi kanye nokuthola izinhlelo zokusebenza ezidinga ukunakwa.
※ Empeleni, i-NH Banking ayiqoqi imininingwane ebucayi engase yephule ubumfihlo bekhasimende Uma kudingekile, iqoqa ulwazi ngemvume ehlukile yekhasimende futhi ilusebenzisele injongo yemvume kuphela.
[Amalungelo okufinyelela ngokuzithandela]
1. Indawo: Ukufinyelela kulwazi lwendawo yedivayisi kusetshenziswa uma usebenzisa izinsiza ezifana nokuthola igatsha.
2. Othintana naye: Isetshenziselwa ukubuyisa uhlu loxhumana nabo ngaphambi kokuthumela ukudluliselwa kanye nokuthumela umphumela wokudlulisa nge-SMS ngemva kokuqedwa kokudlulisa.
3. Ikhamera: Ukufinyelela kumsebenzi wokuthwebula izithombe futhi isetshenziselwa ukuthatha izithombe, ukuthwebula izithombe zekhadi le-ID, ukuqashelwa kwekhodi ye-QR, njll.
4. Imakrofoni: Isetshenziselwa amakholi wevidiyo okungekhona ubuso nobuso ukuqinisekiswa kwegama langempela, ingxoxo yezwi, nokusesha ngezwi. [Ongakukhetha] Ukufakazela ubuqiniso bebhayomethrikhi: Kusetshenziselwa ukungena ngemvume (indlela yokuqinisekisa) futhi kusetshenziswe izinsizakalo ezithunyelwayo (imali ethunyelwayo elula).
5. Ukufakazela ubuqiniso bebhayomethrikhi: Kusetshenziselwa ukungena ngemvume (indlela yokuqinisekisa) futhi kusetshenziswa izinsizakalo ezithunyelwayo (imali ethunyelwayo elula).
6. Isaziso: Isetshenziselwa ukuthola izaziso mayelana nediphozithi/ukuhoxiswa, ulwazi lomcimbi kanye nenzuzo, njll.
7. Idivayisi eseduze: Isetshenziselwa ukuxhuma idivayisi ye-Bluetooth uma usebenzisa izinsiza zokuqondisa zezwi, njll.
* Izinto ezidingekayo zemvume yokufinyelela ziyadingeka ukuze usebenzise i-NH Smart Banking, futhi uma zingavunyelwe, ukusetshenziswa kwesevisi kuzovinjelwa.
* Ungasebenzisa isevisi ngisho noma ungavumelani namalungelo ozikhethela okufinyelela, kodwa kungase kube nemikhawulo ekusetshenzisweni kweminye imisebenzi.
[Indlela yokusetha amalungelo okufinyelela]
- Izilungiselelo > Izicelo > I-NH Banking > Izimvume
- Uma usebenzisa i-smartphone enenguqulo ye-Android OS engu-6.0 noma ngaphansi, wonke amalungelo okufinyelela adingekayo angasetshenziswa ngaphandle kwamalungelo okufinyelela ozikhethele. Kulokhu, uma uthuthukisela isistimu yokusebenza ibe yi-OS 6.0 noma ngaphezulu bese ufaka kabusha uhlelo lokusebenza, ungasetha amalungelo okufinyelela ngokuvamile.
I-NH Nonghyup izoqhubeka nokwenza konke okusemandleni ayo ukuze inwebe izinkonzo futhi ithuthukise imisebenzi.
(Isikhungo Senjabulo Yekhasimende 1588-2100, amahora okuthintana: phakathi nesonto 9:00 - 18:00)
[Amasevisi amakhulu]
■ Okuyinhloko yokwenza kube ngokwakho
- Ungahlola ibhalansi ye-akhawunti yakho yokuhoxiswa, wenze ukudluliselwa, futhi wenze ukuhoxiswa kwemali esikrinini esikhulu.
- Sihlinzeka ngolwazi olungokwezifiso futhi sincoma imikhiqizo yezezimali ekulungele.
■ Imodi yombhalo enkulu
- Ungasetha isikrini esikhulu sibe yimodi yombhalo enkulu futhi uyisebenzisele imibuzo nokudluliselwa ngombhalo omkhulu.
■ Ukubhenka okulula
- Uma ungena ngemvume ngephasiwedi elula (amadijithi ayi-6), ungadlulisa kufikela kuzigidi ezi-5 eziwinile ngosuku ngaphandle kwendawo yokuphepha.
- Sihlinzeka ngezimali ezithunyelwayo, i-Dutch Pay, i-widget banking, nezinsizakalo zebhange ezinyakazayo.
■ Vula ibhange
- Ungahlola futhi udlulise hhayi i-akhawunti yakho yakwaNonghyup kuphela kodwa namanye ama-akhawunti asebhange.
- Ungakwazi ukushaja kabusha ibhalansi yenye i-akhawunti yasebhange ku-akhawunti yakho yakwaNonghyup.
■ Ukuphathwa kwempahla
- Ungahlola isimo sakho sempahla ngokubuka nje bese usebenzisa ukuhlelwa kwempahla kanye nezinsiza zokuhlela umhlalaphansi.
■ Inxanxathela yezitolo zezezimali
- Ukuvula i-akhawunti okungebona ubuso nobuso kungenzeka ngaphandle kokuvakashela igatsha.
- Ungathola izincomo zemikhiqizo yakho eyenziwe ngokwezifiso bese ubhalisa.
■ ikhadi
- Ungahlola umlando wakho wokugunyaza, isitatimende sokukhokha, kanye nolwazi lwekhadi lakho ngaphandle kokufaka uhlelo lokusebenza lwekhadi.
■ Impesheni yomhlalaphansi
- Sihlinzeka ngezinsizakalo eziqondene nempesheni yomhlalaphansi njengempesheni YAMI yomhlalaphansi, idiphozithi yomuntu siqu ye-IRP, imiyalelo yokuphatha indawo ebekiwe, kanye nemibuzo ngesimo sokuphatha.
■ Impilo/Izinzuzo
- Sihlinzeka ngokuqukethwe okuhlukahlukene okuhlanganisa amathiphu ezezimali, amathiphu aphezulu, nokubikezela inhlanhla.
- Ungahlola uhlelo oluhle kakhulu lwamakhasimende, izinzuzo ozitholile, kanye nolwazi lwephoyinti le-NH.
■ Ukuqinisekisa/Ukuvikeleka
- Ungangena kalula ngezigxivizo zeminwe noma iphasiwedi elula (amadijithi ayi-6) ngaphandle kwesitifiketi esihlanganyelwe esiyinkimbinkimbi.
- Uma ukhipha i-OTP yeselula, ungakwazi ukwenza imisebenzi yezezimali ngokuphephile ngaphandle kwendawo yokuphepha ebonakalayo.
■ Ukusesha ngezwi okudidiyelwe nenkulumo yokubonisana
- Ungasesha kalula amamenyu we-Smart Banking nokuqukethwe usebenzisa izwi lakho.
- Uma unemibuzo, sizohlala siphendula imibuzo yakho ngokubonisana kwamahora angama-24.
■ Yami
- Ungahlola amasethingi akho ebhange ahlakaniphile, ukulinganisa kwamakhasimende aphezulu, nolwazi lwenzuzo.
- Ungaya emikhiqizweni ephelelwa yisikhathi, imikhiqizo oyithandayo, amakhuphoni akhethekile, kanye nesikhungo sokubonisana ngemikhiqizo.
■ Ukubhenka komhlaba wonke
- Izinsizakalo zebhange ngezilimi eziyi-9 zitholakala ngohlelo lokusebenza lwe-NH Smart Banking.
- Sihlinzeka ngezinsizakalo ezahlukahlukene ezifana nokwenza kube ngokwakho, uphenyo nge-akhawunti ephelele, ukudluliswa kwemali, ukuthunyelwa kwemali phesheya kwezilwandle, nokushintshisana ngemali.
Izimvume zokufinyelela ezilandelayo ziyadingeka ukuze usebenzise amasevisi e-NH Banking.
[Amalungelo okufinyelela adingekayo]
1. Isikhala sokulondoloza: Ukufinyelela ezithombeni zedivayisi, imidiya, namafayela, asetshenziswa uma kusetshenziswa amasevisi afana nokugcina izitifiketi, ukulondoloza amakhophi ezincwadi zebhange, nokulondoloza imininingwane yokuqinisekisa ukudluliswa.
2. Inombolo yocingo: Ukuqinisekiswa kwenombolo yocingo lweselula yokuqinisekisa ubuwena beselula, i-OTP yeselula enamalungelo okufinyelela esimweni seselula kanye nolwazi lwedivayisi ukuvimbela ukukhwabanisa kwezezimali ngogesi, ukuqinisekiswa kobunikazi beselula, ukuqinisekiswa kwenguqulo kuzilungiselelo zemvelo, (re)ukukhishwa Isitifiketi sikamakhalekhukhwini we-NH Sisebenzisa imininingwane yeselula yakho ukukuxhuma enombolweni yocingo yokubonisana.
3. Izinhlelo zokusebenza ezifakiwe: Isetshenziselwa ukuhlola ulwazi lokufakwa kwe-APP ye-smartphone ukuze kuvinjelwe izingozi zemisebenzi yezezimali ye-elekthronikhi kanye nokuthola izinhlelo zokusebenza ezidinga ukunakwa.
※ Empeleni, i-NH Banking ayiqoqi imininingwane ebucayi engase yephule ubumfihlo bekhasimende Uma kudingekile, iqoqa ulwazi ngemvume ehlukile yekhasimende futhi ilusebenzisele injongo yemvume kuphela.
[Amalungelo okufinyelela ngokuzithandela]
1. Indawo: Ukufinyelela kulwazi lwendawo yedivayisi kusetshenziswa uma usebenzisa izinsiza ezifana nokuthola igatsha.
2. Othintana naye: Isetshenziselwa ukubuyisa uhlu loxhumana nabo ngaphambi kokuthumela ukudluliselwa kanye nokuthumela umphumela wokudlulisa nge-SMS ngemva kokuqedwa kokudlulisa.
3. Ikhamera: Ukufinyelela kumsebenzi wokuthwebula izithombe futhi isetshenziselwa ukuthatha izithombe, ukuthwebula izithombe zekhadi le-ID, ukuqashelwa kwekhodi ye-QR, njll.
4. Imakrofoni: Isetshenziselwa amakholi wevidiyo okungekhona ubuso nobuso ukuqinisekiswa kwegama langempela, ingxoxo yezwi, nokusesha ngezwi. [Ongakukhetha] Ukufakazela ubuqiniso bebhayomethrikhi: Kusetshenziselwa ukungena ngemvume (indlela yokuqinisekisa) futhi kusetshenziswe izinsizakalo ezithunyelwayo (imali ethunyelwayo elula).
5. Ukufakazela ubuqiniso bebhayomethrikhi: Kusetshenziselwa ukungena ngemvume (indlela yokuqinisekisa) futhi kusetshenziswa izinsizakalo ezithunyelwayo (imali ethunyelwayo elula).
6. Isaziso: Isetshenziselwa ukuthola izaziso mayelana nediphozithi/ukuhoxiswa, ulwazi lomcimbi kanye nenzuzo, njll.
7. Idivayisi eseduze: Isetshenziselwa ukuxhuma idivayisi ye-Bluetooth uma usebenzisa izinsiza zokuqondisa zezwi, njll.
* Izinto ezidingekayo zemvume yokufinyelela ziyadingeka ukuze usebenzise i-NH Smart Banking, futhi uma zingavunyelwe, ukusetshenziswa kwesevisi kuzovinjelwa.
* Ungasebenzisa isevisi ngisho noma ungavumelani namalungelo ozikhethela okufinyelela, kodwa kungase kube nemikhawulo ekusetshenzisweni kweminye imisebenzi.
[Indlela yokusetha amalungelo okufinyelela]
- Izilungiselelo > Izicelo > I-NH Banking > Izimvume
- Uma usebenzisa i-smartphone enenguqulo ye-Android OS engu-6.0 noma ngaphansi, wonke amalungelo okufinyelela adingekayo angasetshenziswa ngaphandle kwamalungelo okufinyelela ozikhethele. Kulokhu, uma uthuthukisela isistimu yokusebenza ibe yi-OS 6.0 noma ngaphezulu bese ufaka kabusha uhlelo lokusebenza, ungasetha amalungelo okufinyelela ngokuvamile.
I-NH Nonghyup izoqhubeka nokwenza konke okusemandleni ayo ukuze inwebe izinkonzo futhi ithuthukise imisebenzi.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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기능 관련 업데이트
- 모바일 운전면허증 인증 방식 도입
- 모바일OTP 발급 방식 변경으로 보안성 강화
- 사용성 개선 및 안정화
- 예적금 해지예상일 날짜 선택 화면 내 만기 날짜 선택 버튼 추가
- 모바일 OTP 발급 시 USIM 인증 수단 적용
- 신분증 촬영 인식률 개선
- 큰글모드 이체 프로세스 개선
[필독]
1. 앱 설치가 지속적으로 안되는 경우
휴대폰의 '설정 > 애플리케이션 > Google Play 스토어 > 저장공간' 으로 이동하여 데이터 삭제 및 캐시 삭제 후 재시도 부탁드립니다.
2. 앱 로딩이 지연되는 경우
① 앱 완전 종료
② 스마트폰 네트워크 환경 변경(LTE/WIFI 전환 또는 비행기 모드 접속 후 해제)
③ 스마트뱅킹 앱 재실행 을 부탁드립니다.
- 모바일 운전면허증 인증 방식 도입
- 모바일OTP 발급 방식 변경으로 보안성 강화
- 사용성 개선 및 안정화
- 예적금 해지예상일 날짜 선택 화면 내 만기 날짜 선택 버튼 추가
- 모바일 OTP 발급 시 USIM 인증 수단 적용
- 신분증 촬영 인식률 개선
- 큰글모드 이체 프로세스 개선
[필독]
1. 앱 설치가 지속적으로 안되는 경우
휴대폰의 '설정 > 애플리케이션 > Google Play 스토어 > 저장공간' 으로 이동하여 데이터 삭제 및 캐시 삭제 후 재시도 부탁드립니다.
2. 앱 로딩이 지연되는 경우
① 앱 완전 종료
② 스마트폰 네트워크 환경 변경(LTE/WIFI 전환 또는 비행기 모드 접속 후 해제)
③ 스마트뱅킹 앱 재실행 을 부탁드립니다.