I-INFOMAN SERV eyenziwe yi-ACS Infotech iyi-management eqinile futhi yonke inhloso yokuhamba komsebenzi engasetshenziswa kalula ukuletha obala nokuziphendulela kuzinqubo zebhizinisi kuzo zonke izinhlobo zokusebenza kwenhlangano. Ukusetshenziswa njalo kwe-SERV kusiza ukugqamisa ngokushesha okuhlukile ekulandeleni inqubo; ngaleyo ndlela, ukuxwayisa abaphathi ngaphambi kwezikhala ezenziwayo nokuthi kufanele zixhunywe kanjani. Izicelo zamanje ze-SERV yilezi:
Ukulandela umkhondo we-Litigation: Digitize amarekhodi akho wamacala wezomthetho bese ufaka izibuyekezo ku-inthanethi ukuze ususe izinto zokungaqiniseki nokuncika kwabantu. Susa izinkathazo zokuphepha kwedatha usebenzisa imvume evikeleke kakhulu yokuthola imininingwane yamacala.
Ukucwaningwa kwamabhuku kwangaphakathi nokuphathwa kokuhambisana: Imingcele ehlukahlukene enjenge-SOPs, imingcele yokuhambisana, amapharamitha wokucwaningwa kwamabhuku angagcinwa ekusetshenzisweni. Okutholakele njalo kokucwaningwa kwamabhuku kanye nokulandelwa kungalandelwa okunikeza abaphathi umbono ocacile wemibiko ehlukile kanye nesisombululo.
Ukuphathwa kwangaphambi kokuthengisa: Hlela yonke imikhondo yakho endaweni eyodwa. Buyekeza intuthuko yabo njalo. Nikeza imisebenzi ngokwakho. Futhi inqubo yakho yangaphambi kokuthengisa yonke ihlelwe.
Okufakiwe kwe-Worklog: Le module yenza kube lula ukulandelela ukuthi umuntu uchitha isikhathi esingakanani emisebenzini nasemaphrojekthi abanayo. Kungakhishwa imibiko engasetshenziselwa ukukhokhisa amaklayenti ngesikhathi esichithwa kuphrojekthi.
Ukuphathwa kwephrojekthi: Nikeza iqembu lakho ithuluzi eliguquguqukayo lokwenza amaphrojekthi amaningi, chaza amaqembu asebenza kumaphrojekthi ngamunye bese enza imisebenzi futhi ahlele imihlangano yephrojekthi. Ikusiza ukuthi uhlele iphrojekthi yakho ngokusebenza kalula. Ideshibhodi izokuvumela ukuthi ulandele inqubekela phambili kuphrojekthi ngayinye.
Ukuhlinzekelwa kwamakhasimende: Zitholele isiqiniseko sokwazi ukuthi akukho sikhalazo esizokwehla yize kukhona izikhala. Ukubikwa kwesigameko seMultichannel kungalungiswa. I-SERV ikusiza ukuthi uchaze inqubo yakho yokusekela ngakunye kwale mithombo futhi uphathe insizakalo yamakhasimende ngokufanele.
Ideski losizo lezikhalazo: Lawula inqubo yezikhalazo yangaphakathi, yamakhasimende neyomthengisi usebenzisa i-SERV. Kulula ukuchaza ama-SLA, ukukhuphuka, izaziso, ukuqinisekiswa kwenza uhlelo lokusebenza lube nezimo kakhulu. Imibiko iqokomisa okuhlukile nemvamisa yayo.
Ukunikezwa komsebenzi wangaphakathi: I-SERV iyinkundla yamathimba yokubambisana futhi inikeze imisebenzi kumalungu eqembu. Landelela isimo somsebenzi, isikhathi esithathiwe, ukubambezeleka, ukulandelela umsebenzi ngamunye.
Ukuphathwa kwempahla: Izinkampani zidinga ukuphatha izimpahla zazo ukuze zicwaningwe ngokomthetho ngokuqinisekiswa ngokomzimba kanye nokuphathwa kokugcinwa. I-SERV isiza ukulandela ngomkhondo zonke izinhlobo zezimpahla nokuchaza amapharamitha wempahla esigabeni.
Kubuyekezwe ngo-
Okt 3, 2023