VšZP

Všeobecná zdravotná poisťovňa, a.s.

Mayelana nalolu hlelo lokusebenza

Njengamanje siletha imisebenzi elandelayo kubaninipholisi bethu:
• Idatha eyisisekelo yezempilo edingekayo uma kwenzeka usizo lokuqala
• Imininingwane yezinsizakalo ezihlinzekwa udokotela wakho
• Imithi yakho kanye nokusebenzisana kwayo
• Kungenzeka ukufaka isikhalazo ngokunakekelwa kwezempilo
• Ikhadi lomshuwalense weselula
• Odokotela bami nokuvikela
• Iresiphi yeselula neresiphi ephindaphindwayo
• Kungenzeka uthole udokotela, ikhemisi, igumbi labezimo eziphuthumayo, noma igatsha le-VšZP
• Amandla okulinganisa ukuvakashelwa kukadokotela
• Umkhiqizo we-Health Wallet wezinzuzo zokudweba
• Ukungena ngemvume okuphephile kwi-e-Branch (www.epobocka.com) usebenzisa uhlelo lweselula lweVšZP a.s.
• Ithuba lokukhokha amaphrimiyamu omshwalense
• Ukuphawula ngesimo semilayezo yesaziso se-push
• Inketho yomshwalense

INCAZELO EBANZI YEMISEBENZI:

Ekhemisi
Kule ngxenye yesicelo sinikeza uhlu lwezindlela zokupheka ezingakhethiwe. Ukuphela kokufanele ukwenze ukukhombisa incwadi evela efonini yakho ephathekayo ekhemisi, usokhemisi uskena ibhakhodi esikrinini bese ekunika umuthi. Uma kunemithi eshibhile enesithako esifanayo somuthi owunikeziwe, sizokukhombisa lokhu kulesi sigaba, kanye nemininingwane mayelana nokonga okungaba khona kwizithasiselo nasekuhlanganyeleni kwezidakamizwa.

Endaweni yangakithi
Esigabeni Somakhelwane Wami, unokubuka konke kodokotela, amakhemisi neminyango yezimo eziphuthumayo noma nini lapho uyidinga futhi ngokuya ngokuthi ukuphi njengamanje. Ungathola udokotela ngobuchwepheshe, ibanga, noma ngokuthi umhlinzeki ungumlingani wethu wesivumelwano.

Amazwana
Izaziso ngesimo somlayezo we-push zizokukhumbuza ilungelo lokuhlolwa kokuvimbela, ulwazi kumuthi obekiwe, ukuxhumana kwezidakamizwa, ithuba lokuhlola ukuvakasha kukadokotela, kanye nolwazi ngokuphathwa kwezikhalazo zezokunakekelwa kwempilo.

Ikhadi lomshwalense
In isicelo unayo ikhadi lakho yomshuwalense futhi ngesikhathi esifanayo amakhadi ezingane zakho noma abantu obanakekelayo. Lokhu kusebenza nakwiKhadi laseYurophu (EHIC). Sikwazisa nangelungelo lokuthola ukunakekelwa kwezempilo.

Ukungeza ingane
Ngabe ufuna ukuthola ukubuka konke kwengane yakho? Faka ingane yakho ngohlelo lokusebenza lweselula futhi uthole ukufinyelela kokubuka konke kwezinsizakalo zezempilo noma imishanguzo ayisebenzisayo njengamanje. Futhi ikhadi lakho uzohlala uliphethe njalo.

Impilo yami
Ungabuka ikhadi lakho lezempilo, ikhadi lezingane zakho noma abanakekeli bakho.
Sinikeza:
• imininingwane yezempilo enikeziwe
• imininingwane yemithi enqunyiwe
• ukuxhumana kwezidakamizwa
• ithuba lokufaka isicelo sokusebenza okunikeziwe nodokotela noma umuthi
• kungenzeka ukukala udokotela

Ngena ngemvume ku-eBrank
Uhlelo lokusebenza lwe-VšZP luzokusiza ungene ngemvume ngokuphephile ku-eBrank. Ngena ngemvume ku-www.epobocka.com usebenzisa ukungena ngemvume ne-password yakho bese uqinisekisa ukufinyelela kuhlelo lokusebenza lweselula lwe-VšZP.

Ikhadi losizo lokuqala le-SOS
Ngaphakathi kwekhadi le-SOS, idatha eyisisekelo yezempilo, ebalulekile esimweni sosizo lokuqala, nayo iyakhonjiswa ocingweni olukhiyiwe. Ikhadi le-SOS lifaka futhi nenketho yokushayela abezimo eziphuthumayo kulayini 155, futhi ngenxa yesikhombi sendawo, kuzocaca indawo okuyo ngqo lapho ukhona.

Oxhumana nabo
Kulesi sigaba unethuba lokuxhumana ne-Call Center yethu evela emazweni aseSlovakia nase-EU, futhi ungasibhalela noma usivakashele kunoma yiliphi igatsha eliboniswe ohlwini.

Amasethingi
Kuzilungiselelo ungashintsha i-PIN khodi yakho, engeza / shintsha isithombe sakho nezithombe zezingane zakho. Ngasikhathi sinye, unenketho yokukhubaza / ukunika amandla izaziso ezithunyelwe nokungena ngemvume usebenzisa i-biometric.

Ukuphepha
Ukuxhumana ngeselula kuvikelwe ngekhodi yokungena ye-PIN, ngenxa yokuthi idatha ivikelekile.

Isikhwama sezempilo
Insizakalo lapho kungenzeka khona ukuthola izinzuzo ezihlinzekwa yi-VšZP, wakhe iqembu, wengeze amalungu eqembu futhi ufake isicelo sokubuyiselwa kwezindleko ngokuya ngemibandela yokusetshenziswa komkhiqizo.

Inkokhelo
Uma uyi-SZČO noma ozikhokhela ngokwakho, uzothola imininingwane ngesimo se-akhawunti yakho esele kubhizinisi lomshuwalense. Ngasikhathi sinye, uzokwazi ukukhokha amaprimiyamu omshuwalense noma izikweletu ezisilele emuva kwisivumelwano sonyaka.

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