š± Subscriber Center ā Control your internet in the palm of your hand!
Have complete autonomy over your internet plan without needing to call support or wait in queues. With the Subscriber Center, you can resolve everything in just a few taps, quickly, easily, and securely.
š³ FINANCIAL MANAGEMENT AND PAYMENTS
⢠Duplicate invoices: Access open, overdue, and paid invoices with complete transparency.
⢠Payment via PIX: Instant Copy and Paste PIX Generator for immediate payment processing.
⢠Credit Card: Pay monthly fees securely directly through the app.
⢠Barcode and PDF: Download the invoice in PDF or copy the digital line.
⢠Receipts and Invoices: Natively download payment receipts and invoices (NFCom/NFSe).
⢠Trust-Based Unlocking: Had an unforeseen event? Unlock your suspended connection for another 7 days with a one-tap payment promise.
š¶ CONNECTION, NETWORK AND TECHNICAL DIAGNOSTICS
⢠Wi-Fi Management: Easily change the network name (SSID) and password (2.4 GHz and 5 GHz networks).
⢠Remote Restart: Restart your modem/router directly from the app.
⢠Connected Devices: See who is using your Wi-Fi and customize device nicknames.
⢠Real-Time Diagnostics: Check your connection status (IP, online time, fiber signal, and equipment model).
⢠Speed āāTest: Perform ping, download, and upload tests directly on your network.
⢠Consumption History: Track your daily and monthly data usage.
š ļø COMPLIANT SUPPORT AND SERVICE
⢠Opening Tickets (OS/OC): Open technical support requests and track their progress in real time. ⢠Guided Assistant: Intelligent diagnostics that help solve simple problems before opening a support ticket.
⢠Live Chat: Talk directly to our team through the integrated chat.
⢠Service Status: Receive alerts about scheduled maintenance in your region.
āļø DOCUMENTS AND DIGITAL SIGNATURE
⢠In-App Signature: View and sign pending contracts or addendums with legal validity and in full screen, without needing email or external browsers.
⢠Contract History: Consult your active contracts and loyalty period at any time.
š SECURITY AND QUICK ACCESS
⢠Biometric Login: Access using your Fingerprint or Facial Recognition (Face ID).
⢠Secure Login: Quick authentication by CPF/CNPJ and password validation via SMS OTP.
⢠Dark Mode: Automatic support for light and dark themes for better visual comfort.
⢠Smart Notifications: Receive payment reminders, important alerts, and payment confirmations via push notifications.
Download the Subscriber Center now and have control of your connection always with you!
innovating your connection