Emirates Post

Emirates Post

About this app

Emirates Post is the UAE's official postal services provider. With its reliable and efficient mailing and shipping solutions, Emirates Post continues to help bridge distances, connect people, and empower businesses. Its extensive network of over 85 Customer Happiness Centres complimented by its more than 800 customer touchpoints across the UAE, reflects its unwavering dedication to providing exceptional service to all its customers.

Ratings and reviews

They were suppose to deliver my parcel on time as it arrived earlier than expected. Yet it kept getting delayed. The delivery driver even kept lying saying due to high number of orders there will be slight delays. Untill i go visit the center personally to check after three weeks of waiting only to find out they lost my order. And now they refuse to refund/compensate for the loss. Absolutely terrible service. Being one of the oldest company in the industry they set a bad example in history.

One of the worst delivery service i have ever seen in my life. They are making me fool that my location is wrong, then they are updating "no address on the parcel". Later they updated they attempted delivery. But no one tried to call me at least once. I called many times to the helpline number. They are saying we have forwarded your concern. Delivery guy will contact you shortly. It's been more then 3 days. No one is giving me contact number of the delivery guy.

I downloaded this app because the website would not allow me to schedule my shipment; turns out that in the app not only I cannot see my current shipment, but even previous shipments history is empty. On top of that, the app asked to confirm the phone change even though "new" number was identical to old one (the only one).

What’s new

General improvements and bug fixes