Useless app. Doesn't update and shows incorrect information. Waiting for a update to decide whether to uninstall it or not. Have logged out and logged back in like I was told to, but still no good. I've just sent through my details in the AGL app feedback site, just waiting for further instructions.
App is getting there, can be improved though. App info now seems to match data on web login which is great, data is still delayed by a few days which is pretty useless? Why? Improvements are; 1. For customers that have a solar panels there are no credits shown on app? So actual balance due is wrong! Have to login to website to obtain data any solar data? 2. Also balance shown doesn't show included discount of energy usage? 3. Show solar data on app?
Agree with Craig. Was great about 2 years ago like their online services. Now both are inaccurate and don't show usuage charges. Seriously thinking of changing providers. Uninstall / Reinstalls do nothing
Sorry, unable to update your usage charges. Also doesn't show my latest bill (it's been in my emails now for a week). Now completely useless as I can't pay my bill using it. Basically all it was good for in the first place.
The agl electronic wireless Meters was installed today. I was told the I will be able to see real time electricity usage. But when I click the Meters on the app, it shows me that it unable to read the data......
Cant sign in to solar comand component in my dashboard to check how my solar panels are performing. Just puts me in this endless cycle of phoning agl support, changing passwords only for the log on procedure to not recognise them. Etc. Good way of getting ur customers to give up with frustration. Get savy with it ppls.
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