Doesn't update I like being able to store my info and pay my bill but when you pay your bill it doesn't update that you have a zero balance. The data usage for the Internet updates just fine though. The main reason I downloaded this app was to accurately manage my bill and I can't do that so I give it 2 stars. Fix it Armstrong, you charge your customers enough money you should be able to afford having a working app.
Payments issue I made my may payment and it still shows a balance, my girlfriend called and the payment was made but they say their having issues with the website, you would think they would have this problem solved by now since they are an internet provider and should have people there who can fix this problem. I don't want to be double billed due to a website glitch......
Poorly designed app #1 user interface is hard to navigate. If you first use app to keep track of their metered data consumption, you must select the tiny dot in the center of three dots to find that screen. In Web design, that's called mystery meat. #2 the data calculator does not give the proper start and end date and time to show when the data is consumed for the billing period. #3 final day of billing period overlaps with the first day of the next billing period. #4 data calculated has incorrect total at end of month.
Maybe comcast will buy them Any other cable company would be better. The small data cap is horrible. We go over every month with normal family usage so I always pay extra fees. We don't download torrents or download large files. Typical streaming of services but if you're an Internet provider and you can't keep up with the times then maybe sell your company. It's ridiculous that they take advantage of their customers like this.
Horrible company When I signed up for a 2 year agreement there was no data cap in my contract. They told me I couldn't change my service because I had a 2 year contract, yet they can now go in and add a data cap onto me and they don't care about our contract. Not only that, in order to screw me up me more they run a overlapping billing period. I'm at 32 days into this billing period and 2 days into my next billing period. Can anyone tell me what month has 32 days???? Oh ya not a one. On demand is a joke#
They cap data the bill gets bigger and bigger When I first signed up my bill was half of what it is now. I have basic cable and pay $90 JUST FOR BASIC CABLE! I also have a data cap and pay 60 dollars 💵 for that. So for $150 I get the most basic package they have. Very few channels that sometimes don't even work. No hd, horrible standard definition, no dvr services. I pay for 15 mbs Internet and have never gotten past 2.
The Armstrong app has undergone a major upgrade. With a full rewrite of the underlying program, we've added tons of new functionality to view your equipment, find your channel lineup, change user settings, access your Zoom email, shop for Armstrong services, and integrated links to TV Everywhere partner apps, all while maintaining and improving all previous services.