Doesn't update I like being able to store my info and pay my bill but when you pay your bill it doesn't update that you have a zero balance. The data usage for the Internet updates just fine though. The main reason I downloaded this app was to accurately manage my bill and I can't do that so I give it 2 stars. Fix it Armstrong, you charge your customers enough money you should be able to afford having a working app.
Payments issue I made my may payment and it still shows a balance, my girlfriend called and the payment was made but they say their having issues with the website, you would think they would have this problem solved by now since they are an internet provider and should have people there who can fix this problem. I don't want to be double billed due to a website glitch......
Poorly designed app #1 user interface is hard to navigate. If you first use app to keep track of their metered data consumption, you must select the tiny dot in the center of three dots to find that screen. In Web design, that's called mystery meat. #2 the data calculator does not give the proper start and end date and time to show when the data is consumed for the billing period. #3 final day of billing period overlaps with the first day of the next billing period. #4 data calculated has incorrect total at end of month.
They cap data the bill gets bigger and bigger When I first signed up my bill was half of what it is now. I have basic cable and pay $90 JUST FOR BASIC CABLE! I also have a data cap and pay 60 dollars 💵 for that. So for $150 I get the most basic package they have. Very few channels that sometimes don't even work. No hd, horrible standard definition, no dvr services. I pay for 15 mbs Internet and have never gotten past 2.
This app is pathetic. It's extremely slow and clunky. You'd think for an internet and cable provider it would be better. Last update April of 2015, that's ridiculous.
Only one reason to have this. Needed to keep an eye on bandwidth now that they're capping and placing limits. Good company with great people. Poor decision to cap usage. Been with them for decades and couldn't believe the first time they hijacked my browser to tell me about my data usage. Bandwidth will only increase over time. They may be left behind like Beta Max. They're putting a lot of effort into spinning this policy. It's a very low cap compared to the monthly rates! Browser hijack at 80% on day 28 of cycle Scare Tactics.
The Armstrong app has undergone a major upgrade. With a full rewrite of the underlying program, we've added tons of new functionality to view your equipment, find your channel lineup, change user settings, access your Zoom email, shop for Armstrong services, and integrated links to TV Everywhere partner apps, all while maintaining and improving all previous services.
Manage your Fingerhut account! View account information, pay your bill and more.
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