Ava Chat is the companion app for Avahost, the AI concierge service for short-term rental hosts.
Stay connected with your guests and monitor Ava's responses, directly from your phone.
Find all your guest conversations in one place: Airbnb, Booking.com, WhatsApp, and SMS. Quickly identify messages that require your attention with the smart filter.
Receive instant push notifications as soon as a guest contacts you. Enhanced notifications display the guest's photo so you can quickly identify who's messaging you.
See in real time how Ava, your AI assistant, responds to your guests' requests. Intervene whenever you want by sending a message directly to the guest or giving instructions to Ava.
Access the details of each reservation: arrival and departure dates, property information, and guest contact details.
Invite members of your team to manage guest communications through your concierge account.
Designed for hosts
- Swipe to mark a conversation as resolved
- Filter by pending conversations or all conversations
- Report messages that need escalation
- Create support tickets if you encounter a problem
Ava Chat requires an Avahost account. Go to avahost.ai to get started.
Ava Chat is a unified messaging platform where you can interact with Ava.