chetto

Chetto

About this app

Chetto – Real-Time Retention & Operational Intelligence

Customer churn doesn’t start at cancellation.
It starts in conversations.

Missed signals. Unclosed feedback loops. Unclear ownership.
By the time a survey reflects dissatisfaction, the damage is already done.

Chetto helps organizations reduce churn by surfacing risk signals in real time — directly from day-to-day team communication.

Turn Signals into Action

Live NPS Signals (No Surveys Required)

Continuously detect satisfaction and risk indicators from operational conversations

Move beyond static survey snapshots to real-time sentiment visibility

Surface Retention Risks Early

Identify escalations, unresolved feedback, delays, and ownership gaps

Flag potential churn signals before they impact revenue

Close the Feedback Loop

Track follow-ups tied to customer issues

Ensure accountability across sales, support, and operations

Align Teams Before Impact

Provide shared visibility across departments

Reduce fragmentation between frontline conversations and leadership insight

From Reactive Support to Predictable Retention

Instead of waiting for quarterly NPS surveys, Chetto helps teams act on live operational signals — improving alignment, response speed, and customer trust.

Built for authorized organizational use, Chetto provides secure, account-based access with role-based feature controls.

Retention improves when visibility improves.
Chetto makes customer risk impossible to ignore.

What’s new

Added group/org selection using #, improved the user experience, and fixed minor bugs.