Frictio is an AI-native CRM that transforms customer interactions into valuable data.
By simply integrating with your calendar, it automatically records, transcribes, and summarizes all meetings, both online and offline.
It automates all aspects of your workflow, including CRM integration and Slack notifications.
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Key Features
- Automatic Schedule Detection: Simply integrate with your calendar to track all online meetings regardless of URL type.
- High-Precision Recording and Transcription: Highly responsive to noise and quiet speech, with speech recognition accuracy exceeding 95%. Supports recording without a bot.
- Information Organization and Summarization: Automatically generates high-quality summaries and action items immediately after meetings, preventing the loss of important information.
- CRM Automatic Integration: Compatible with Salesforce and HubSpot. Automatically completes lead searches and activity updates immediately after meetings.
- Instant Sharing with Slack Notifications: Automatically notifies any channel of meeting results. Flexible notification settings are available.
- Follow-up Email Creation: Automatically creates follow-up emails using templates based on summaries and actions. - AI Chat Support: Equipped with a dedicated chatbot that provides instant answers to questions about meeting content.
- External Integration & API: MCP (Model Context Protocol) support allows direct access to Frictio data from AI agents and your existing tools. A Public API is also provided.
- Other Convenient Features: Complete with collection management, file upload, secure external sharing, commenting functionality, and more.
*Some features differ between the mobile version and the web version.
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AI-Native CRM that knows your customers better than anyone else
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