Live Conversation Monitoring
Track every bot and agent interaction as it happens. The moment a high-value lead matches your ideal customer profile, step in and take over the chat directly from the app.
Data-Driven Chat Routing
Access rich visitor profiles, including location data like city, country, and zip code, alongside key qualifying details—to intelligently assign conversations to the right team member based on user responses.
True Mobile Freedom
Ditch the laptop. Instantly search, filter, and locate any lead or historical discussion while you're on the move.
Track, assign, and manage live chats on the move, backed by deep visitor insight