Withub

Withub.ai

About this app

Withub is the customer service platform that connects your team to your customers quickly and efficiently. Manage conversations, tickets, and support queues directly from your mobile phone, with everything you need to provide quality support anywhere.
Key features:
• Real-time chat — Converse with customers and colleagues using instant messaging, sending photos, files, and audio.
• Ticket management — Create, track, and resolve support tickets with full visibility into each customer's history.
• Support queues — Organize and distribute tasks among your team with intelligent queue management.
• Ticket auditing — Review support requests with integrated auditing tools to ensure quality support.
• Push notifications — Receive instant alerts about new tickets, messages, and important updates.
• Attendance control — Record and track team availability in real time.

• Secure access — Secure login with corporate authentication (SSO/OAuth2).

Ideal for support, customer service, and customer success teams that need agility and control at their fingertips. Developed by Mundiale — technology to transform the customer experience.

What’s new

Correção de bugs e melhorias.