it's just fine it's ok for filing but you cannot upload supporting documents or even read the letters sent to you. the information you change on the app just reverts,even after calling sars to change...cellphone number still the same...I don't know who's mess up that is
Rubbish Must have full tax number to search whereas on desktop I can search by taxpayer name. also can't open any of the correspondence or assessments. Whole point of trying to use mobile app is so I can work while travelling but have even less functionality than at desktop.
I tried to register on the application I downloaded since I'm not able to login. Really not user friendly. Several times I'm being told system can't verify my details contact call centre even worse. I called and listen to ivr so I chose call back option got a call as soon as I said hello the person hang up. Really what's to be expected. All I want to do is use the app for convenience and then register if I'm not registered.
Useless i using the app and i get pop-up saying "we noticed tht you are trying to access the site by mobile phone,click to download the app!! how can the app tel me to download the app? does sars have two apps? again i clicked reset password, i get pop up saying"new password was reset by contact centre visit website to reset"...am i a contact centre now? This is just a waste of data. normally people who does not know what to do should not do anything. leave apps to people who know how to design them.
The website won't load documents, the app won't load documents. Can't get through to support. You send me emails saying you have documents for me to review but I can't get them ANYWHERE. Also these ridiculous usernames and terrible password requirements really make it impossible to use. With this app, I now have the incorrect perception that I am done with my tax return, when the communication from SARS has been that I need to give you some documentation.
Absolutely pathetic! Requested a password reset 2 months ago and I still wait today! Call SARS they just keep transferring your call to different people!
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