The Aman app, part of the Aman system, helps workers easily submit complaints and requests for consultations via their mobile phones.
Through the app, workers can create a new request, explain the problem, attach files, photos, or voice notes when needed, and then track the request's status until a response is received. The system supports communication in the worker's preferred language, helping them understand updates and responses more clearly.
Key Features:
* Submitting complaints and requests for consultations
* Adding text, photos, files, or voice notes when available
* Tracking the status of submitted requests
* Receiving responses and updates in the worker's preferred language
* Simple and user-friendly interface for workers
The Aman system is designed to improve communication between workers and the relevant team, helping complaints and requests reach the appropriate department more quickly and effectively.
Workers' complaints and consultations