ConversAtiva

ConversAtiva

About this app

ConversAtiva is a platform that integrates WhatsApp and Instagram, allowing you to centralize your communications and optimize customer service. With it, you make service more efficient, personalized and adaptable to the growth of your business.

Features:

Customized sales funnel: Create specific flows for each product or service and track customers' progress.
Interaction journey: Define automated interactions for each stage of the purchasing journey.
Process automation: Automate welcome messages, FAQ responses, and scheduling.
Artificial intelligence: Use AI to personalize responses, improve intonation and continue conversations.
Unified management: Centralize customers, contacts, activities, processes and users in one place.
Detailed reporting: Track team performance and identify opportunities for improvement.
Advantages:

Increased productivity: Automation of repetitive tasks to save time.
Improved customer satisfaction: Personalized and efficient service.
Increase in sales: Customized sales funnels for lead conversion.
Cost reduction: Centralization of communication platforms.
Plans and features:

Unique WhatsApp API numbers.
Creation and management of sales funnels.
Media storage.
Automation flows.
Multi-attendant collaboration.
Online document sharing.
Catalog synchronization with WhatsApp.
Instagram Direct management.
Internal chat for team communication.
Knowledge base for frequently asked answers.
Artificial Intelligence (AI):

Creating personalized responses.
Improvement in the intonation of messages.
Continuity in long conversations.
Suggested answers for attendants.
Creation of chatbots for websites.
Try ConversAtiva and transform your business’ communication and service!