HotOps

Hotops Solutions

About this app

HotOps is the digital operations platform for hotels — replacing paper notes, spreadsheets and scattered messages between departments.

✓ Log lost & found items in about 30 seconds with photo and full details, with automatic retention-deadline tracking
✓ Shift handover with priorities, room references and live chat between departments
✓ Log, assign and track guest complaints
✓ Repair and maintenance reports with photo, status tracking and AI-assisted damage analysis
✓ Recurring department checklists for housekeeping, front office and more
✓ Real-time housekeeping room status
✓ Team-wide announcements
✓ Team management with individual roles per staff member
✓ Receive and handle guest requests directly in the app

Everything in one place, paperless, synced in real time across every department and shift.

What’s new

Initial closed-testing release of HotOps: tasks, shift handovers, repairs, complaints, lost & found, and team management for daily hotel operations.