Hellofy

LTI Soluções Web

About this app

Hellofy — Simple Customer Service, Wherever You Are

All your company's communication in one place. With Hellofy, your team can receive and respond to customer messages via WhatsApp, Instagram, Messenger, and website chat, directly from their mobile phones.

Receive notifications, track your conversations, and respond to your customers from anywhere. All in a simple, fast, and organized way.

📱 Your Customer Service in Your Pocket
No matter where you are. With the Hellofy app, you stay connected to your company's customer service and can respond to your customers directly from your mobile phone. Receive new messages in real time and never miss an important conversation.

💬 WhatsApp, Instagram, Messenger, and Website
Centralize your company's main communication channels in one place. Your customer chooses where they want to talk, and your team monitors everything through Hellofy.

🎙️ Converse Your Way
Customer service doesn't have to be limited to text messages. With Hellofy, your team can:
• Send text messages and record audio
• Send photos, share videos and documents
• Receive files and media from clients
• Consult the conversation history

👥 Your team always connected
The entire team works on the same service history. So, when a conversation passes from one agent to another, the context remains available. Your client doesn't need to repeat what they've already explained, and your team continues exactly where they left off.

🔔 Real-time notifications
Receive alerts when new messages arrive and keep your team always updated, even when they're away from their computers.

⚡ Simple by nature
Hellofy was created to facilitate your team's work without complicated systems. Open the app, find the conversation, and reply. It's that simple.

✨ More organization for better service
• Fewer lost messages
• Less conflicting information
• More agility and clarity
• Better service for your team and your clients

Organize your service. Connect your team. Delight your customers.

WhatsApp, Instagram, and Messenger are trademarks of Meta Platforms, Inc. Hellofy uses integrations provided by these platforms and is not an official application or affiliate of Meta.

What’s new

Primeira versão do Hellofy para Android.

Responda conversas de todos os canais da sua empresa pelo celular: anexos, áudios, respostas prontas, notas privadas e menções. Alterne entre Minhas, Fila e Todas para organizar o atendimento, e receba notificações do que precisa de você.