
Regan
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I didn't like it. There's no way to edit the savings plan after a payment has been first taken, so if your financial situation changes, you are screwed and have to keep up the automatic payments until the payout date. No option for me to payout now, although the finish date is 10/11/24, and today is 10/9/24. Deactivating when it cashes out. Review changed after tech support fixed an issue
2 people found this review helpful
Hello Regan,
Thank you for updating your review and letting us assist you. We’re glad our support team resolved the issue. Your feedback on savings plan flexibility is valuable, and we’ve shared it with our development team to improve the platform. Thanks for sharing your experience!

Zachory Scott (Zach)
found out after signing up that they charge fees to give YOUR money back to you. so you save money as a group, joola takes some, and then gives you the rest. they also ask for a lot of information before this is made clear. I didn't see anything in the app store under the description about fees. I could have missed it.
8 people found this review helpful
Hello ROCK YOUR BITS, Thank you for sharing your experience! We charge a small service fee to support our platform, with fees shown before a group starts and always accessible in the app. Your feedback helps us improve. Let us know if you have more suggestions or concerns!

Jordan Burgin
Would give 0 stars, I setup an account and went to login the next day. Asks for my phone number to send a code. Cool. No code, instead asks for password. Cool I got that too. "wrong password" except I made the account yesterday and have the password written down. Go back in the app to try to reset password. Get locked out for suspicious activity. So lucky I didn't have money in it before they locked me out and stole it. Awful app.
6 people found this review helpful
Hello Jordan, we apologize for the frustration with your account. Multiple failed login attempts activated a security measure to protect your information. Please rest assured that you are the only individual who can access your savings account and funds. No transactions will occur without your consent. Thank you for sharing your experience.