2.0
53 reviews
10K+
Downloads
Content rating
Everyone
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About this app

MASmobile FLEX is intended for use by customers of MASterMind and requires MASterMind EX services.

MASmobile FLEX allows authorized central station personnel and dealers to manage customer data, place systems on or off test, view system event history, test history, and system zones, using a mobile device. MASmobile FLEX requires MASterMind EX services to connect to your central station database.

MASmobile FLEX has undergone a complete redesign from the ground up. The app features a new user interface as well as an enhanced user experience. The app also supports light and dark interface styles. In addition, the app has been redesigned to work exclusively with MASterMind EX services to connect to your central station database. Enhanced security using OAuth Session Management and biometric login support has also been added to the app. Improvements to session management, abandoned session handling, and password reset management are also included.
Updated on
Mar 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit

Ratings and reviews

1.7
51 reviews
Simon Kebble
June 27, 2022
Difficult to put systems on test Every time I try to put a system on test, without changing any settings, I receive an error message stating I can't put system on test for more than 4 hours.
4 people found this review helpful
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Jeff Alkana
January 15, 2024
You spend more time logging into the app then you do using it. Once in the app it works pretty good. The constant logging into the app is annoying
4 people found this review helpful
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Kyle Swaggard
April 11, 2023
For account testing control, the test time duration needs to be adjustable. 8 hrs is excessive in 75% of instances. It needs to be selectable between 1-12 hrs.
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Honeywell International, Inc.
November 23, 2023
Thank you for the feedback. Test duration is configurable by Central Station. Please contact them to get more detailed information about your default test category and it's duration.

What’s new

🧑‍🔧 Technician Module - Completely rebuilt from the ground up for modern field service excellence!
✨ Work Order Reports - Create, view & send professional PDF reports
💳 Payment Processing - Secure credit card payments via Chase Payment Solutions
🔧 Job Management - Enhanced workflow with causes & resolutions tracking
📱 Improved UI - Better forms & navigation experience
🔒 Security - Enhanced protection
🐛 Bug Fixes - Resolved dialog positioning, keyboard handling & app updates