2.8
280 reviews
Government
50K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image
Screenshot image

About this app

More reports, more agile and faster, from anywhere!

In the Municipality of Mérida Yucatán, we innovate to offer you better services for your benefit and that of our city, because With You, Mérida is Better.

In this new version we implement the following new features:

- We added better functions, tools and shortcuts for reporting the most requested services.
- NEW! Visible pothole and grate clearance, where you can immediately and easily report these services, just by confirming your location.
- With the “Quick Reports”, we take you by the hand so that your report is more agile, simple and you can add the information you consider, such as detailed location, photos and/or videos.
- In “My reports”, you will be able to identify the status of your report from the beginning until its attention.
- The “Report Catalog” will offer you a wide range of topics that you can now report from the app.
- From the “Municipal Catalog”, you will access the most used regulatory improvement tools as well as obtain direct guidance on any procedure and service.

Remember, with Mérida Móvil you can:

- Make reports 24 hours a day, 365 days a year.
- Follow up on your reports made.
- Consult and receive guidance on all City Hall procedures and services.
- Report many more municipal issues.
- Know the vacancies on the job board and apply for them.
- Learn about the cultural events of the day.


Important note:
When registering in the App, you must click on the confirmation email, find the message in your inbox or unwanted items. And if you already have an account, log in with the same username and password. www.merida.gob.mx/app
Updated on
Nov 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.4
278 reviews
Robert
September 6, 2021
Basura, I un installed and installed again, keeps crashing. Doesn't accept any address... Useless
Ayuntamiento de Mérida, Yucatán
December 13, 2021
Estimado usuario, gracias por su tiempo. Hemos actualizado la app, le agradecería verificar si su dispositivo tiene aún los datos de la versión anterior y de ser así, borrarlos para luego instalarla la nuevamente. Innovar y mejorar los canales de comunicación con ustedes, es muy importante para nosotros.
H. Torres
January 6, 2026
No funciona bien en Android. Cuánto se hace click sobre las opciones aparece una pantalla negra.
Carlos Gonzalez
October 9, 2021
La aplicación no pasa del logotipo del gobierno de Mérida.
1 person found this review helpful
Ayuntamiento de Mérida, Yucatán
December 13, 2021
Estimado usuario, gracias por su tiempo. Hemos actualizado la app, le agradecería verificar si su dispositivo tiene aún los datos de la versión anterior y de ser así, borrarlos para luego instalarla la nuevamente. Innovar y mejorar los canales de comunicación con ustedes, es muy importante para nosotros.

What’s new

Novedades de esta versión

• Nuevo mapa con mejores referencias para ubicar tus reportes fácilmente.
• Si no se detecta tu ubicación, ahora puedes escribirla o elegirla desde el mapa.
• Mejora en el proceso de confirmación de cuenta y envío de correo.
• Información de la versión y correo de inicio de sesión siempre visible.

App support

About the developer
MUNICIPIO DE MERIDA YUCATAN
homero.galaz@merida.gob.mx
97000 Centro 97000 Mérida, Yuc. Mexico
+52 999 158 8195

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