MotherBot: Business Chat CRM

Thinkbix Technologies

About this app

MotherBot puts your entire business messaging operation in your pocket.

Built for teams that talk to customers on the WhatsApp Business Platform, MotherBot brings your live chat inbox, broadcast campaigns, automated chatbots and contact CRM into one fast, native app. Reply to a customer while you're in a cab, launch a campaign from the shop floor, and watch the numbers land in real time.

WHAT YOU CAN DO -

Live Chat Inbox
• Every customer conversation in one shared team inbox
• Real-time messages with instant push notifications
• Send text, images, documents, voice notes and location
• Assign chats to teammates and leave internal notes
• Quick replies and saved responses for common questions
• See exactly how long your 24-hour reply window has left

Contacts & CRM
• Full customer database with custom fields and tags
• Import contacts from a file or from your phone's address book
• Complete conversation and order history on every contact
• Segment your audience for targeted messaging

Broadcast Campaigns
• Create and launch template campaigns from your phone
• Schedule sends for the perfect moment
• Track delivered, read, replied and failed in real time
• Pause, resume or review any running campaign

Chatbots & Automation
• Turn your automated flows on or off anywhere
• Watch bot conversations as they happen
• Step in and take over from the bot with one tap

Message Templates
• Create, edit and submit templates for approval
• See approval status at a glance
• Preview exactly what the customer will receive

Analytics
• Messages sent, delivered and read
• Campaign performance and contact growth
• Team activity and response times
• Home-screen widgets for your key numbers at a glance

Team Management
• Invite staff and set role-based permissions
• See who is handling which conversation
• Built-in support desk to reach our team

BUILT FOR BUSINESS -
• Secure sign-in with two-factor authentication
• Face ID / fingerprint app lock
• Multiple business numbers in one account
• Works alongside the full MotherBot web dashboard
• Light and dark themes

WHO IT'S FOR -
E-commerce stores, agencies, clinics, real-estate teams, education providers, travel companies, and any business that treats messaging as a real sales and support channel.

GETTING STARTED -
MotherBot is a companion app for MotherBot accounts. You'll need an active MotherBot account and a connected business number. Create your account and connect your number at https://motherbot.io — then sign in here and you're ready.

Questions? We're at [e-mail] or https://motherbot.io/contact

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MotherBot is an independent product and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. WhatsApp is a trademark of Meta Platforms, Inc. MotherBot connects to the official WhatsApp Business Platform (Cloud API).

What’s new

Bug fixes