
Alifatul Yusufi
- Flag inappropriate
- Show review history
I ordered t-shirt via this app. I've done the payment before due date but payment status was still waiting until It got cancelled. My account balance has decreased bcs of the payment, but still got cancelled. They say i havent done my payment yet. Very bad application. Very bad online shopping experience. Customer service is very bad, got no refund solution until now.
26 people found this review helpful
Hi Alifatul Yusufi, Mohon maaf atas ketidaknyamanannya & kendala yg dialami. Agar bisa kami tindak lanjutinya mohon dapat hubungi CS di 1500838 & halo@matahari.com dengan informasi ID tiket berikut 25039. Salam Hangat Nana | Customer Service

Glory Asha
- Flag inappropriate
- Show review history
Fisrt time using this app for online purchase. The product is absolutely a reject product but they still send it. I try to return it, but the process n service is so much slow, super slow. Finally even if the mistake is from them, a very bad quality control of the product, you'll still be the one who must pay the shipping cost. Very unrecommended store n app. You'd better find others platform to shop. Really. Anyway, my product is fladeo sepatu wanita Nina. I have the unboxing video n picts
40 people found this review helpful
Hi Glory Asha, Mohon maaf atas ketidaknyamanannya & kendala yg dialami. Agar bisa kami tindak lanjutinya mohon dapat hubungi CS di 1500838 & halo@matahari.com dengan informasi ID tiket berikut 24666. Salam Hangat Fia | Customer Service