
ahsan az
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The user experience is horrible for such a big company like Matahari, laggy and slow app. Customer service can never be contacted. Shipping on the same day doesn't exiet as advertised. ts pmo sm
1 person found this review helpful
Matahari
December 15, 2024
Hi kak ahsan az , Mohon maaf atas ketidaknyamanannya & kendala yg dialami. Agar bisa kami tindak lanjutinya mohon dapat hubungi CS di 021- 50813024 & halo@matahari.com dengan informasi ID tiket berikut 25930. Salam Hangat Amar | Customer Service

Glory Asha
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Fisrt time using this app for online purchase. The product is absolutely a reject product but they still send it. I try to return it, but the process n service is so much slow, super slow. Finally even if the mistake is from them, a very bad quality control of the product, you'll still be the one who must pay the shipping cost. Very unrecommended store n app. You'd better find others platform to shop. Really. Anyway, my product is fladeo sepatu wanita Nina. I have the unboxing video n picts
36 people found this review helpful
Hi Glory Asha, Mohon maaf atas ketidaknyamanannya & kendala yg dialami. Agar bisa kami tindak lanjutinya mohon dapat hubungi CS di 1500838 & halo@matahari.com dengan informasi ID tiket berikut 24666. Salam Hangat Fia | Customer Service