ONmsg

ONmetrics

About this app

ONmsg puts your website's live chat in your pocket. When a visitor asks a question on your site, you see it straight away and can answer from your phone, whether you are at your desk, in the shop or on the road.

WHAT YOU CAN DO
• Reply to website visitors in real time from a shared team inbox
• See who is waiting, what they asked, and which conversations are yours
• Keep leads: names and emails captured in chat stay with the conversation
• Let an AI agent answer routine questions from your own FAQ, documents and web pages, and hand off to a person when it should
• Build and test conversation flows that greet visitors, collect details and route chats
• Use saved replies, set yourself available or away, and resolve conversations when they are done
• Manage several websites from one account

HOW IT WORKS
ONmsg is the companion app for the ONmsg website chat service. Add the ONmsg chat widget to your website at onmsg.app, then sign in here with the same account to answer chats on the go. Sign in with email and password or Google.

BUILT FOR SMALL TEAMS
Invite teammates to share the inbox, keep your knowledge in one place, and see how quickly your team responds. Plans and billing are managed on the web.

PRIVACY
You can delete your account and all of its sites, conversations and files from inside the app at any time (Settings → Delete your account).

Questions? [e-mail]

What’s new

First release of the ONmsg app: answer your website chats from your phone, with a shared inbox, AI answers from your own FAQ, conversation flows, and sign-in with email or Google.