Pictor OS

Solutio Software do Brasil LTDA

About this app

Pictor OS is the work order in the hands of the field technician. They receive the work orders directly from the company, execute the service step-by-step, and leave proof of what was done—even where there is no signal.

THE TECHNICIAN'S DAY, FROM THE FIRST TO THE LAST WORK ORDER
• Home screen showing what's open, what's running, and what's already closed
• All the day's work orders on the map, to choose the next stop
• Route and distance to the location, with direct opening in the navigation app
• Search by work order number, client, or address, and filter by status
• Technician's schedule, by day

EACH STEP WITH TIME AND PLACE
• Travel, arrival at the location, execution, and closing, recorded in order
• Arrival and closing are checked by virtual fence on the server — the device doesn't decide
• Interrupt with reason, when the service cannot continue
• Take over a free work order, when the team needs to cover

PROOF OF SERVICE
• Guided checklist, item by item, with mandatory items
• Photo taken on the spot, by the app's camera — without attaching an image from the gallery
• Client's signature on the device itself
• QR code reading to verify equipment
• Products used in Service
• Site file, editable in the field, including GPS location

WHAT THE TECHNICIAN SEES AT THE SITE
• Site cameras, with real-time image to verify the installation
• Site event history, so you arrive knowing what happened

WORKS WITHOUT SIGNAL
In buildings, basements, or rural areas, the technician continues working: the evidence is queued on the device and uploads automatically, in batches, when the network returns. Nothing is lost and nothing needs to be redone.

MADE FOR THE FIELD
• One hand, small screen, sun on the screen: high contrast and large targets
• Brazilian Portuguese
• Long shift without dropping — the session renews automatically

YOU NEED A COMPANY ACCOUNT
Pictor OS is a work tool, not a consumer app. Each monitoring and electronic security company operates its own server, and the app needs to be registered with that central office before the first access — registration is done by scanning the QR code displayed by the central office.

There is no registration within the app: the contracting company creates the technician's access in its system. If you are a technician, request credentials from your team coordinator. If you are the company and are not yet using Pictor, contact us.

PERMISSIONS, AND WHY EACH ONE
• Location (foreground): records where the order was executed and completed. There is no continuous tracking or background use.

• Camera: evidence photo taken at the time and QR code reading.

SUPPORT
[e-mail]

Privacy Policy: https://app.pictor.cloud/legal/privacy

What’s new

Pictor OS - v1.1.0