ServiceTags - Asset Management & Service Ticketing
ServiceTags makes it effortless for your team and customers to report issues, manage assets, and close service tickets — all starting with a simple QR code scan.
How it works Attach a QR tag to any asset — equipment, furniture, fixtures, vehicles, or anything else your team maintains. When someone scans the tag, they're instantly taken to a customized form to submit a ticket. No app download required for customers. Your team handles everything from the ServiceTags app.
For Field Teams & Technicians
Scan QR codes to pull up asset details and open or close tickets on the spot
View assigned tickets, add notes, and track resolution from your phone
Get push notifications when a ticket is assigned to you or remains unresolved
See nearby assets and filter by category, location, or status
For Managers & Admins (Desktop Web Dashboard)
These admin setup and management features are available in the desktop web dashboard, while the mobile app focuses on field technician ticket work.
All-in-one dashboard with ticket volume, response times, and asset coverage
Assign incoming tickets automatically using predefined routing rules
Create custom asset fields and forms tailored to each asset category
Manage team members, locations, and roles with granular permissions
Build service menus and manuals so techs know exactly how to close each ticket
Asset Management, Simplified
Pair assets with QR tags and track them across locations
Organize by location (store, facility, site) and category
Log every scan, update, and ticket automatically
Monitor inventory and track asset activity over time
Built for Any Industry Restaurants, retail stores, hotels, facilities management, property maintenance, and more - ServiceTags adapts to how your operation works.
Start managing your assets and service tickets smarter. Download ServiceTags today.