Thirdfort

Thirdfort Limited

About this app

More than 1.5 million people have used Thirdfort to verify their identity and share required documentation. No more printing, posting or time consuming office visits, you can do it all quickly and safely with Thirdfort. Our technology is trusted by hundreds of law firms, estate agencies and other regulated businesses across the United Kingdom.

Encryption like the big banks

Thirdfort uses the same high-grade security measures as all the big banks to encrypt your data.

GDPR compliant

We ensure that all data is collected, processed, stored and deleted in a manner that is compliant with GDPR regulations.

Registered with the Information Commissioner’s Officer (ICO)

We are registered with the ICO in relation to the protection of personal data. Our registration number is ZA292762.

Need help

The quickest and easiest way to get help is to chat with our UK-based support team via our in app Live Chat. You can also find resources, how to guides and helpful videos online at http://help.thirdfort.com

Ratings and reviews

You can't save some information and come back to complete later; everyone has to be done in one go, which is very awkward when your relying on information on mortgages/ deposits from other parties. Would be much simpler and easier to send the relevant info to the solicitor directly, as and when you have it. Not everything should be an app!

I found using the app to be extremely frustrating. My main complaint is that when I skipped a task to see what documents I would need for other tasks, I was not allowed to go back to complete the tasks later. The support bot that I asked for assistance just said it was not possible to go back. The app seems to be missing really basic functionality.

It hides future tasks until you've completed (and locked for editing) previous tasks, so if you upload the wrong docs to a section e.g.'Upload proof of savings' is actually your payslips, then you can't fix it. You also can't view/preview the files you've uploaded, and it seems to rename them once uploaded. This means you really need to concentrate while uploading, or you can forget the last one you just uploaded... easy to do when you need 12 payslips. Have 20 payslips just in case then...

What’s new

General improvements to performance and stability.