Nice and very convenient apps... Not the cheapest one (no worry, it is still cheaper than most of other apps!) , but I feel easy and very comfortable to use, start from searching booking payment and claiming. Haven't got any problem so far, and hope it won't. User friendly, simple interface, easy-to-pay method, including debit payment (not a fan of credit card though). Best than similar apps so far.
Worst App.. Don't provide any contact number on bus booking, don't even confirm it..Their own customer service is pathetic, no response s.. I kept waiting for 2 hrs for bus to arrive, later they say the bus left from a different pickup point, please book a different bus.. I had to stay as I couldn't find any more buses back home.. worse they r even delaying the refund
End time hassles are not comfort. The app really sucks at service. Bad experience stay for lifetime. We booked and were not even confirmed however, the app said we had confirm booking. The bus left without picking us and said the agents have not confirmed. We were provided seats in a bus after some hours that too after lots of pleading and requests. Worst Service, total discomfort. Mind that if you book with them be prepared to be over the support for getting seats at the end time.
Pathetic pathetic pathetic "support" experience...one will reach the pinnacle of anxiety and frustration for a errand like cancelling a ticket..... verification is lengthy and irrelevant....though the details are available on system you are requested to blurt out alpha numeric PNR numbers / booking numbers. Other apps much better. Good bye via. Chatbots and all but no compassion
Worst!!! , please never ever book ticket from here ,trust me never.I am waiting for my bus from last 30 min no one receiving the call. they only book ticket and make money after then you will be in problem. I suggest never book ticket from here!!
VIA apps took my money and can't give solution. Failed apps and very bad customer service! Apps was error, its said failed and asked if i want to repeat transaction. So i did re-input my credit card info again (from different bank). Then it's said failed again. Banks notified me there are 3 transactions. So i called VIA CS. But CS said no confirmed transaction. Rather than checking to his internal he asked me to call bank again (WTH). So i explained that according to bank transaction has been made. But CS cant help and asked to call head office. I just don't get it. Your apps got problem but i have to do follow up by myself. What is the function of your CS?????
✓ Now experience your VIA application with an improved and much more intuitive UI
✓ Use Coupon WELCOME to get up to INR550 discount on Flights (on first booking for India users only)
✓ DTH, Postpaid and prepaid mobile recharge (Airtel, Vodafone, Docomo, Idea, Bsnl etc)
✓ Pay later & Pay at Hotel for hotel bookings
✓ APPVIA coupon to get up to INR300 off per traveler on Flight, 6% off on Bus (for India users only)
✓ Electricity and Gas bill payment services
✓ PDF download for confirm bookings
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