Badmaa Landeros
What kind of app is this?? I click on cancel subscription and then it gives you not even an option to skip, they offer you a three month trial and it doesn't give you an out on the page! This is insane!! So you HAVE to choose the trial or else it doesn't cancel your subscription. Wow I'm speechless..
13 people found this review helpful
We are sorry to hear about your dissatisfaction. We want to resolve the issues you raised, so our team has already contacted you by email. We appreciate your feedback and patience. ❤️
Shakirah Islam
Completely unprofessional which leads me believe it's a scam. I cancelled my subscription beforethe 7 day trial and was still charged twice. I've reached out about a refund and they've closed my ticket without any correspondence or resolution. The only time they reached out was to ask why I wanted to cancel and offer me some extension. Just give me my money back!
49 people found this review helpful
We sympathize with your disappointment and sincerely apologize for any inconvenience cause🙏 Our team is committed to investigating and resolving the issues you have written about. You may have accidentally created 2 subscriptions/accounts. Please reply to the email from our support so that we can resolve this situation in the best way possible!💚
Ainsley McCarthy
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Absolute scam. Despite canceling both subscription and closing account they still charged me $120. And no customer service line, just slow email response. *Update: After reaching out through several different ways I was able to get a refund. Still believe a better cancelation process and better customer support could have avoided all this stress. Also 1 week trial is not long enough to really see if the service is worth it.
117 people found this review helpful