Trackforce GuardTek m-Post

Trackforce (formerly Alpha System / RTM Soft)

About this app

*** GuardTek m-Post subscription required. Contact sales for more information at 845.474.0033 or visit www.trackforce.com ***

THE COMPLETE MOBILE SECURITY MANAGEMENT SOLUTION!
You will be able to monitor your personnel’s job attendance, review all incident and event reports, follow guard tours in real-time, etc.
REAL-TIME REPORTING
Reports are generated in real-time and are immediately actionable. All reports are online all the time.
FIELD REPORTS WITH PHOTOS, VIDEOS AND SIGNATURES
Incident and event reports include photos, videos, and signatures for greater accuracy. Guard tour reports include photos, videos and comments.
INTERACTIVE GUARD TOURS
Officers are instructed, checkpoint-by-checkpoint, on what to do, and they can report problems on the spot.
POST ORDERS DELIVERY & CONFIRMATION
Post orders are delivered in real-time to the mobile devices and officers confirm having read the orders
DISPATCH TASK CAPABILITIES
Whether it's an alarm response or medical emergency, dispatchers can now task and track the officer’s response in real-time.
GPS TRACKING
Officer's movements are tracked via GPS

Ratings and reviews

At my company I manage about 15 m-Post licenses. For at least the last 9 days my employees have encountered constant buffering when changing site. We've concluded that the problem likely lies with Trackforce severs. Changing sites either won't happen or it will take between 20 - 50 minutes to complete thereby forcing my employee to resort to alternative means of reporting activity to the client. After about 2am PST the problems with m-Post clear up. Calling tech support has been no help.

Terrible can oly take 1 picture per entry, 2 pictures per entry if take 1 under the time heading, and 1 under the Security observation heading. Video is only 30 seconds of recording. Lighting report rarely downloads completely. Another similar app lets you take up to 10 pictures per entry, a 2 minutes audio recording, & a 2 minute video recording. This means that I can take 10 pictures, plus a 2 minutes audio recording, a 2 minutes video recording all in 1 entry.

I would give 2.5 stars for effort and accessability. The stars not given are for the unfinished feeling of this app, such as the "D.A.R. Entries" page not being functional while using the "Logbook" page as a lazy replacement for the aforementioned problem. Please fix the "D.A.R. Entries" so I don't have to skim through the "Logbook" page for the site's reports, especially for important information. A functional "Visitors" page would be helpful for posts that require guests to sign in. Great job.

What’s new

- New watches automatic phone call feature