
DFKT
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Useless app, lacking most useful/needed router options while having internal upsell advertising and tons of tracking. There was nothing wrong with the old router's 192.168.0.1 web interface, where I could actually change settings I needed. This "app" does almost nothing. On the box, they say it's for configuring the router, but in reality it's just Magenta account management and ads, same as the website.
11 people found this review helpful

Fatih K
Service is good but the app is disastrous. It is almost impossible to find how to make the app English. First time I contacted the support, they said I can do it easily on the settings menu. But there is no such an option. On the second time I gave up because 1) I choose technical question, but the chat representative always will have to lead to the techinal team. So why say "technical question" 2) was rude and ignored me completely 🤯
10 people found this review helpful

Denis V.
I wish I could give 0 stars. Magenta forces new customers to manage their WiFi networks EXCLUSIVELY through the app. The app takes several minutes to update key information (like SSID and WiFi password) and has no configuration options one would expect from a regular router interface. No VLAN option, no connectivity/signal strength checks, and most importantly, no option to directly access the router device installed in your own home. The app also asks to share your analytics everytime you start
21 people found this review helpful