Bankwest

4.4
17.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

We know you want more from your bank without the hassle. So here’s a few ways that we’re making banking easier for you.

The best bits
- Jump the queue and message us in the app, 24/7
- If you’re already a Bankwest customer, open a new account in a minute*
- Stay in the loop with Easy Alerts - get notified about important activities on your eligible accounts
- Set up a savings goal and track your progress. We’ll do the maths, so you know how much you need to regularly save to hit your target

Accounts
- Set up Pay ID to receive payments using your mobile number or email address
- Easily close your eligible accounts
- Nickname and reorder your accounts so they work for you
- Swipe to copy and paste your account details
- Download a proof of balance and view your statements.

Payments:
- Make payments and transfer between accounts
- Pay a bill with BPAY®**
- Schedule recurring payments
- Send payment receipts
- View your payment history and limits.

Cards:
- Activate, lock, or replace your card
- Reset your card PIN
- Pay with Google Pay™, Samsung Pay, Fitbit Pay and Garmin Pay.

Safe and secure banking
- Log in with a 4-digit PIN or fingerprint/face recognition
- Monitoring of fraud and scams***
- Protection from unauthorised transactions****
- Tell us when you’re going overseas.

Important things you should know:

Easy Alerts are available for mobile personal banking accounts on eligible devices in which you have the Bankwest App installed and notifications enabled. Limited alerts only are available for credit products.

*Account opening time is for existing customers only opening a Bankwest Easy Transaction account

PayID Terms and conditions apply

**You must be registered for SMS authentication to set up PIN login or make payments to new Pay AnyBody recipients or new BPAY billers.

***Monitoring of fraud and scams: Our systems will monitor for unusual activity. We may be in touch with you if we detect something suspicious across your accounts, so make sure your contact details are up-to-date. We encourage customers to monitor their accounts.

****We protect you from losses due to unauthorised transactions on personal and business accounts when you have complied with our terms and conditions, and neither you nor any authorised user on your behalf have contributed to the loss.

This means that if you do have a loss resulting from an unauthorised transaction in Bankwest Online Banking (including the Bankwest App), and have taken the necessary steps to stay safe online (by complying with our terms and conditions, and neither you nor an authorised user has contributed to the loss), we will reimburse you the full amount of any funds lost.

® Registered to BPAY Pty Ltd. ABN 69 079 137 518

This app is only for Bankwest customers. Internet connection is required. Normal data charges apply. Standard call, SMS charges apply

Terms of use apply. Garmin and Garmin Pay are trademarks of Garmin Ltd and/or its related bodies corporate and affiliates. Terms of use apply. Fitbit and Fitbit Pay are trademarks of Fitbit, Inc. Terms of use apply. Samsung and Samsung Pay are trademarks of Samsung Electronics Co., Ltd. Terms and conditions apply to the use of Google Pay. Google Pay is a trademark of Google LLC.

Mastercard and the circles design are registered trademarks, and tap & go is a trademark, of Mastercard International Incorporated

Bankwest is a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL/Australian credit licence 234945.  Any advice is general and does not take into account your objectives, financial situation or needs. Before acting on the advice you should consider the Product Disclosure Statement (PDS) and whether the advice, or product, is appropriate for you. A PDS is available from bankwest.com.au, or by calling 13 17 19. Separate App Terms of Use also apply. Fees and charges may apply. Target Market Determinations are available here bankwest.com.au/tmd
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
17.1K reviews
1 2
May 20, 2024
Slow app. Don't download. I regularly get the spinning wheel of death when changing between screens and sometimes it's quicker just to go back out of the app close it come back in and then pick the original screen that I wanted rather than waiting for the change. I tried opening an account via the app and found it to be unhelpful so ended up having to go online and do it anyway. That kind of defeats the purpose of the app in the first place.
1 person found this review helpful
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Bankwest
May 21, 2024
Sorry for the trouble you are experiencing with our app. We recommend you uninstall the app and try again. If the problem still persists, please contact 13 17 19 for troubleshooting. - Mel
N Koji (cowboyjpn1919)
April 3, 2024
Transaction records are not sorted by date, wihich is very annoying and confusing. I think it's that way on purpose but it looks unusual for me. Many meaningless records like "Authorization only +$0.00" are very annoying and completely useless information. Who cares auth only records?? Other features like transfer within my accounts, pay anyone, etc. are good. It's shame the feature that I use the most (i.e. transaction records) is poorly built. I wish to see the records are sorted...
2 people found this review helpful
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Bankwest
April 4, 2024
Hi N Koji, thanks for your review. The Authorisation only transactions show merchants who have debited the account with authorisation, with the $0 transactions showing a merchant is attempting to debit the account. As for the rest of your feedback, I'll pass it onto the relevant team. -Jez
Dick Van Dyke
April 24, 2024
It's not a bad app but it seems so much more logical to display current credit card balance than available balance as it does currently. On the first screen it says Mastercard $x, but this is available limit not balance and it catches me out every time.
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What's new

Minor updates and improvements.