BetterConnect Driver

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About this app

BetterConnect Driver is the mobile companion built for transport and logistics drivers who need to keep moving — even when connectivity drops.
Replace paper run sheets, scattered phone calls, and lost delivery dockets with a single app that captures every job, every signature, and every photo from the cab of your truck.
KEY FEATURES
Daily Run Sheet
See your route at a glance. Tap into each consignment for pickup and delivery details, customer notes, and contact information. Mark jobs as in-progress or complete as you work through the day.
Digital Proof of Delivery
Capture recipient signatures on-screen and snap photos of the load, the unloading point, or any damage. Every ePOD is uploaded back to dispatch automatically — no more paper.
Incident Reporting
Log incidents, delays, or damage as they happen. Attach photos and notes from the scene so the office has the full picture in real time.
Document Access
Pull up consignment notes, manifests, and supporting documents directly on your phone or tablet — no more rummaging through the glovebox.
Two-Way Messaging
Stay in touch with dispatch and your fleet without bouncing between SMS, phone, and email. Conversations are tied to your jobs so nothing gets lost.
Built to Work Offline
Coverage is patchy on rural runs — BetterConnect Driver knows. Photos, signatures, and updates are queued locally and synced automatically the moment you're back in range.
WHO IT'S FOR
BetterConnect Driver is designed for owner-operators, fleet drivers, and transport companies running everything from livestock to general freight. If you're moving loads, you'll move them faster with BetterConnect.
SECURE BY DESIGN
Driver sessions are protected with industry-standard JWT authentication and automatic token refresh. Your customers' data stays isolated to your business.
PART OF THE BETTERCONNECT PLATFORM
BetterConnect Driver works hand-in-hand with the broader BetterConnect platform used by transport operators, livestock agents, and producers across Australia. Jobs assigned in the office flow straight to the driver's phone; completed jobs flow back to invoicing and reporting without a re-keyed line.
GET STARTED
A BetterConnect account is required to log in. Contact your transport coordinator or visit betterconnect.com.au to learn more.

What’s new

Bug fixes and performance improvement