
A Google user
Easy to use and a big step in the right direction, far better than the old system. I would like to see the Skin Clinic also take bookings, why is this excluded ? Two issues yet to be addressed by the WM&D Clinic: Appointment times allow only 10 minutes ea so this still causes a logjam & a wait time often more than an hour later than the appointed time so I still cannot estimate how long it will take me to see my GP. I have waited up to 90 mins later than appointed. Suggest HALO GP blow out the appointment times to a more practical time frame of 15 to 20 minutes each, cos that is what happens in reality on average. Also, we should be able to see all available doctors in the clinic as suggested by another review, not just on a one-by-one case so if our fave Dr is not available we can easily select another.
5 people found this review helpful

A Google user
It is so much easier than making a phone call also it is so easy to have all the doctors on the list because you can get to know your GP and also makes it so much easier to book if you don't remember the name of your doctor. This app is excellent because it helps you to plan your week better he is so good to know exactly when your appointment is that way you don't have to go to the waiting room for too long I totally believe in this app I use it all the time
20 people found this review helpful

Brodie Schott
Usually easy to use, however app is not working at the moment. When booking it does not confirm the appointment. I call the clinic and they have said that a lot of clients are having problems with the same issue and appointments are not booking through the app. Clinic has contacted IT and IT says nothing wrong yet appointments are still not booking. This has been going on for a week. I now have to spend over 30 minutes on the phone to the clinic just to book an appointment. Please fix asap!
10 people found this review helpful