Mad Paws - Pet Sitting & Walks

1.9
1.43K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mad Paws is a platform that connects thousands of pet owners with loving pet sitters across Australia.

With the Mad Paws app you can search for local, pet friendly accommodation, meet the perfect sitter, book a worry free holiday for your pet and receive photo updates.

For pet owners, you can find someone you can trust to love your pet when you’re away.
•  Search through our database of verified and trusted pet sitters.
• Get personal care for your pet at an affordable price.
• Find local pet-friendly accommodation with premium insurance on us!
• Book through our secure payments gateway using Paypal, or any credit card.
• Keep in touch, with live photo updates from your pet sitter.

For pet service providers, manage your business and find customers wherever you are.
• Get paid to play with cute pets!
• You choose how much to charge and what times to work.
• Learn about best practice on how to take care of pets from experts.
• Manage enquiries, accept, decline and send special offers to your clients.
• Exclusive access to thousands of potential pet owners across Australia.
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.9
1.41K reviews
Michelle Pask
February 15, 2024
I'm a pet sitter through Mad Paws and have had a lot of success using the app, so instead of giving it a 5/5, I've given a 3/5 due to 2 major bugs that've been there for months. 1. Every time I try to upload some photos, it never works and 2. Whenever I swipe to archive a conversation, it never actually archives. Please fix these for better user experience.
1 person found this review helpful
Mad Paws
April 12, 2024
Thank you for your feedback! We recommend upgrading to the latest version, which includes fixes for all mentioned issues. Kind regards, Irina @ Mad Paws
Long Vickle
January 14, 2024
I was given 3 stars previously, but it actually only worth 0 star if there is an option! Every fxxking single time, payment process goes wrong! Its either last payment is still processing so I cant request new payment, or the payment has been received by me but its still indicated as in process in the app, or worse, I dont even receive payment on time now! You put a call centre number, that never can be connected and you charge 33% commission! For real?
4 people found this review helpful
Mad Paws
April 12, 2024
We're sorry to hear about your payment issues. Please email service@madpaws.com.au with the subject "Payment Issues" or use live chat during working hours for immediate assistance. Thank you for your understanding. Kind regards, Irina @ Mad Paws
Chocolate Connoisseur
March 9, 2024
Love the updated UI, but I'm begging you! It'll be perfect if you guys added an option for separate rates for different species!! <3 Please!
Mad Paws
April 12, 2024
We're thrilled to hear that you love the updated UI. We understand the importance of having separate rates for different species and we're happy to inform you that it's on our roadmap for future updates. While we can't give you an exact timeline, please stay tuned for further enhancements. Warm regards, Irina@MadPaws

What's new

Bug fixes and improvements for smoother app performance.

App support

About the developer
MAD PAWS PTY. LTD.
service@madpaws.com.au
L 3 55 Pyrmont Bridge Rd Pyrmont NSW 2009 Australia
+61 423 691 722

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