Mad Paws - Pet Sitting & Walks

1.9
1.44K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mad Paws is a platform that connects thousands of pet owners with loving pet sitters across Australia.

With the Mad Paws app you can search for local, pet friendly accommodation, meet the perfect sitter, book a worry free holiday for your pet and receive photo updates.

For pet owners, you can find someone you can trust to love your pet when you’re away.
•  Search through our database of verified and trusted pet sitters.
• Get personal care for your pet at an affordable price.
• Find local pet-friendly accommodation with premium insurance on us!
• Book through our secure payments gateway using Paypal, or any credit card.
• Keep in touch, with live photo updates from your pet sitter.

For pet service providers, manage your business and find customers wherever you are.
• Get paid to play with cute pets!
• You choose how much to charge and what times to work.
• Learn about best practice on how to take care of pets from experts.
• Manage enquiries, accept, decline and send special offers to your clients.
• Exclusive access to thousands of potential pet owners across Australia.
Updated on
Jul 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.9
1.41K reviews
Lucas Chan
July 8, 2024
Like everyone else I have only ever had a negative experience using the app with constant issues with all of my search criteria being lost every time I complete a request or navigate away from a sitters profile. It makes an otherwise nice app incredibly frustrating to use!
Mad Paws
July 11, 2024
Thank you for your feedback. We understand your frustration and are currently working on an updated search page. While we can't promise an exact release date, please keep an eye on our release announcements and update the app when available. We appreciate your patience and support. Best regards, Irina @ Mad Paws
Michelle Pask
February 15, 2024
I'm a pet sitter through Mad Paws and have had a lot of success using the app, so instead of giving it a 5/5, I've given a 3/5 due to 2 major bugs that've been there for months. 1. Every time I try to upload some photos, it never works and 2. Whenever I swipe to archive a conversation, it never actually archives. Please fix these for better user experience.
2 people found this review helpful
Mad Paws
April 12, 2024
Thank you for your feedback! We recommend upgrading to the latest version, which includes fixes for all mentioned issues. Kind regards, Irina @ Mad Paws
Kelly Matos
June 10, 2024
The Messages tab in the Android phone app doesn't allow me to click to the profile of any sitter I message. Neither phone not website search accommodates filtering sitters by price or by availability by time of day.
Mad Paws
June 11, 2024
Dear Kelly, thank you for your feedback. For the Messages tab issue, could you please provide more details? Shake your device and fill out the form, or email us at product@madpaws.com.au. This will help us investigate or provide a workaround. The filtering by price and time of day is noted for future development. Kind regards, Irina @ Mad Paws

What's new

We're excited to introduce the latest updates:

Revamped Booking Payments Screen: Experience a refreshed design that makes paying for bookings easier and more intuitive.

General Improvements: We've fixed bugs and made performance enhancements to ensure a smoother experience.

Please note: These updates will be rolled out gradually, so you may see them in your app over the coming days. Update now to enjoy these improvements!

Thank you for using our app!

App support

About the developer
MAD PAWS PTY. LTD.
service@madpaws.com.au
L 3 55 Pyrmont Bridge Rd Pyrmont NSW 2009 Australia
+61 423 691 722