Mad Paws - Pet Sitting & Walks

2.0
1.49K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mad Paws is a platform that connects thousands of pet owners with loving pet sitters across Australia.

With the Mad Paws app you can search for local, pet friendly accommodation, meet the perfect sitter, book a worry free holiday for your pet and receive photo updates.

For pet owners, you can find someone you can trust to love your pet when you’re away.
•  Search through our database of verified and trusted pet sitters.
• Get personal care for your pet at an affordable price.
• Find local pet-friendly accommodation with premium insurance on us!
• Book through our secure payments gateway using Paypal, or any credit card.
• Keep in touch, with live photo updates from your pet sitter.

For pet service providers, manage your business and find customers wherever you are.
• Get paid to play with cute pets!
• You choose how much to charge and what times to work.
• Learn about best practice on how to take care of pets from experts.
• Manage enquiries, accept, decline and send special offers to your clients.
• Exclusive access to thousands of potential pet owners across Australia.
Updated on
Nov 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.0
1.47K reviews
Emma McLean
February 24, 2022
Mad Paws is a very effective way to earn a little extra cash. However, there are a few small things I'd like to see updated in app. Advertised price is higher then my rate, which I assumed was MadPaws adding their 20%, but they don't charge the advertised amount, and instead take from your earnings. They try to get more money out of clients by charging for extra pets, even if it's under my limit of 3. This can be changed if you approve the booking then edit it. Make the calendar easier to use!
1 person found this review helpful
Mad Paws
March 14, 2022
Hi Emma, thank you for taking time and leaving a review for us! Please check the Mad Paws Terms and Conditions at https://www.madpaws.com.au/about/terms/, chapter 7 provides all details about the fees. If you have any questions, please do not hesitate to shoot us a note via the live chat or email at service@madpaws.com.au. Regards, Irina@MadPaws
A Google user
September 12, 2018
This app could be made better by making it easy to delete/archive messages instead of having them all in one place. It would be also good if you could see the price of a booking before you made an enquiry. Also, the app notifies you through constant text messages and emails when it would be better to have a push notification via the app. It would also be nice if sitters only had 24 hours to respond to an enquiry. And lastly, the puppy surcharges can make the apps services unappealing. Sometimes the puppy surcharge was more than my pet hosting charge!
2 people found this review helpful
Mad Paws
September 13, 2018
Dear Celine, thank you so much for taking the time to leave this valuable feedback. I really appreciate it. We want to make it significantly easier to book and get faster responses in the future! Send me an email if you have any further feature requests via chris@madpaws.com.au
A Google user
July 6, 2019
Impossible to add a pet. Won't let you upload photos, forces you to scroll through a thousand breeds instead of letting you type one in. Utterly impossible to use. Most frustrating, non-user friendly app I've had the misfortune to use. Update: now you can't scroll though pet sitter profiles, just keeps returning you to the top of the page. Honestly, I give up.
5 people found this review helpful
Mad Paws
May 30, 2019
Hi Alexis, We're sorry to hear you are having some issues with our app but we really appreciate the feedback. We are aware of the issue with Pet photos and are working to fix it. In the meantime if you have any other feedback, feel free to email us at service@madpaws.com.au and we will take it on board. Warm Regards, Emily@Mad Paws

What’s new

Minor Bug fixes and improvements