NPBS Mobile Banking

Newcastle Greater Mutual Group Ltd

About this app

Manage your money anywhere, anytime.

It's smart:

- Check your accounts at a glance with Quick Balance
- See where your money is going with our detailed transaction listing
- Rename and reorder your accounts to suit your style
- Easily view your statements and interest advice to make tax time a breeze
- Ongoing accessibility enhancements for users with a vision impairment.


It's simple:

- Make payments in seconds using Osko®
- Transfer between your accounts and make payments with BPAY® or Pay Anyone
- Set up future dated or recurring payments
- Upload your eligible cards to digital wallet and enjoy the convenience of Google Pay™
- Create a PayID to make receiving money even easier
- Manage your repayments for eligible home loans
- Open an account online in minutes.


It's secure:

- Log on securely using your fingerprint or passcode
- Change your passcode
- Manage your payment limits
- Choose or change your card PIN
- Report lost or stolen cards
- Update your contact details
- Manage your profile on other devices
- Send and receive secure mail.


® Registered to BPAY Pty Ltd ABN 69 079 137 518

Google and Google Pay are trademarks of Google LLC.

Normal data, messaging and call charges apply.

You should read the Terms and Conditions applicable to your account/s and Newcastle Permanent’s internet banking and banking app service, at newcastlepermanent.com.au/terms-and-conditions, and consider if this service is appropriate for you prior to making a decision to acquire or use the app. Your use of the app is subject to your agreement with the Licence Agreement and Terms and Conditions for Android Devices.

©2023 Newcastle Permanent, part of Newcastle Greater Mutual Group Ltd
ACN 087 651 992 | AFSL /Australian Credit Licence 238273

Ratings and reviews

My debit card from NPBS is a VISA/EFTPOS debit card. I'd prefer if it was VISA only, as I don't want the EFTPOS network. I've given 3/5 stars, because I know banks that are impossible to join without a passport or driver's licence if you need to join online

The "Customise" buttons are different and it makes things more difficult than they need to be...The Customise button before logging in is to decide which (only 5??) accounts you want shown.... After logging in the Customise button is to move the placement order of each account... To edit the accounts I want shown I have to log out, press "Customise" and log back in.

They force a new upgrade of the app and don't port your security details. I had to completely re-set my security details. Where has the integration with finger print security gone?!?!?!?? What's with the 4-digit security code? I'm sure that will take more than 10 minutes to crack. Surely you can do dual factor authentication for a banking App?

What’s new

Smart tech. Serious capability.

- Eligible new customers can now open an account directly in the app
- A smoother experience when adding new payees
- Customise your Quick Balance from the dashboard while logged in
- Security and safety enhancements
- Improved accessibility support
- Bug fixes and performance improvements