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This review is for the app, NOT for the service. OFX service is quite excellent, but as for the app, well it's nearly perfect. First, it feels solid, secure and professional, like it should when dealing with a financial service. The secure fingerprint lock is great, the 2 step is as well but honestly, it's overkill to the point of annoying. If you simply jump to another app and back, you have to reverify by text message. Allowing a little more user control over that would be welcoming.
48 people found this review helpful
I've been using this app for years. it is absolutely the best way to send money abroad. the initial set up people complain about is the same as all other foriegn transfer apps due to obvious concerns when transferring money overseas. once set up, it is the easiest, fastest and cheapest way to send money... we love it
5 people found this review helpful
OFX (OzForex Limited)
19 March 2019
Hi Alan, Thank you for taking the time to write us a review. We are delighted that you are having a good experience with our app. In case of any questions, feel free to write to us at email@example.com. Best regards, OFX Mobile App Team
First and last time I will be using this app. Don't waste your time! It's not an immediate transfer and you have to keep calling customer service to see the progress of your money being sent instead of viewing app "in real time". So much for quick transfer! it will still take you 3-4/5 business days for your money to be sent to its destination (as advised by customer care). . Don't bother! A bank transfer would have been quicker and straight forward without having to keep call customer care.