Completely useless. I travel regularly from Newcastle to Kings Cross. Upgrades never seem to be available - even on half empty trains. Regularly get upgrade offers direct from Virgin. Good idea in principle but does need availability on services.
Doesn't accept tickets booked via Trainline. Big PR fanfare but very little application. App navigation is also not fab. Disappointed.
Until you get this sorted out, it's going to get the thumbs down from me as it simply doesn't work for trains! Please let us know when you've fixed it for, as soon as you announced this app, I've tried at least once every week I have travelled to Newark and to London regularly and it's been a total waste of my time, so now I've given up. Sorry, but the final attempt was yesterday from London to Leeds where the train was half empty and thought I might just have a nice ride back so late,, and it's Thursday again tomorrow when I go back down again.
Can you explain why there is a section for flight upgrades, but not a single FAQ answer about flights. Doesn't accept reservation numbers for trains or flights so very confused, this should be simple. You've designed an app and service and launched it when it's not ready.
Does not work with Virgin Trains, only Virgin Trains East Coast. I installed because it keeps mentioning Virgin Trains, which without the rest of the title means the west coast line. Seems deliberately confusing. If you mean Virgin Trains East Coast, then just say so.
This is a fantastic and highly innovative new app coming from the team at Seatfrog. Not only are they fast changing the way we think about and approach travel, they are revolutionising the whole travel industry itself with their novel upgrade system, which can currently be used on both flights and railway travel. Looking forward to seeing more developments from them soon. Great work, team. 5 stars!
Thanks for downloading Seatfrog! We're always looking for ways to improve the way you travel and that starts with a great experience in our app.
This release includes:
• Improvements to content and messaging.
• General performance improvements for speed and reliability.
We release regularly, so keep your 'Auto-update' turned on. If you have any feedback or run into issues please get in touch at email@example.com, we're happy to help!
Indian Railway Train Enquiry App for Live Running Status, IRCTC PNR & NTES Rail