SupportAbility

SupportAbility Software

About this app

The SupportAbility mobile app is designed to help NDIS support workers manage their day and complete everyday tasks associated with delivering support to participants.

PLAN YOUR DAY
- View your next shift directly from the home screen
- Access your roster to view your upcoming shifts

STAY INFORMED
- Access client information including medical conditions and behaviours of concern
- View client warnings that promote the safety of both support workers and clients

MAKE CONTACT
- Easily call or SMS clients and their personal contacts directly from your mobile phone
- View client and personal contact addresses in Google Maps and other mapping platforms to get directions as well as calculate travel time and distance

STAY SECURE
- Secure access management that aligns with the Multi-Factor Authentication (MFA) and secure password management policies established in the SupportAbility web app

RECORD EVIDENCE
- Mark client attendance
- Check in and out of rostered shifts to record your time and kilometres
- Create journals (case notes) to evidence service delivery and the supports provided

Using this app requires that you have an existing user account with an organisation that has a SupportAbility subscription in place.

What’s new

Support workers can now create and manage Client Incidents directly from the Mobile App.
Create a Client Incident from a Journal record
View and update Client Incident details
Add, update, and complete Client Incident Actions from the Actions tab
Client Incident locking and access rules are aligned with the Web App, so what you can view and edit on Mobile matches what you can do on the Web App.