The SupportAbility mobile app is designed to help NDIS support workers manage their day and complete everyday tasks associated with delivering support to participants.
PLAN YOUR DAY - View your next shift directly from the home screen - Access your roster to view your upcoming shifts
STAY INFORMED - Access client information including medical conditions and behaviours of concern - View client warnings that promote the safety of both support workers and clients
MAKE CONTACT - Easily call or SMS clients and their personal contacts directly from your mobile phone - View client and personal contact addresses in Google Maps and other mapping platforms to get directions as well as calculate travel time and distance
STAY SECURE - Secure access management that aligns with the Multi-Factor Authentication (MFA) and secure password management policies established in the SupportAbility web app
RECORD EVIDENCE - Mark client attendance - Check in and out of rostered shifts to record your time and kilometres - Create journals (case notes) to evidence service delivery and the supports provided
Using this app requires that you have an existing user account with an organisation that has a SupportAbility subscription in place.
Updated on
May 21, 2026
Productivity
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location, Health and fitness and 3 others
Data is encrypted in transit
Data can’t be deleted
See details
What’s new
Fix a bug to hide Check In/Out buttons when Check In/Out is not available for Staff Shifts associated with the service