Tech Next Door
Everyone
info
0+
Downloads
About this app
Tech Next Door is the field service app used by our technicians and
contractors to manage jobs from first contact through to payment.
This app is for authorized Tech Next Door staff and contractors only.
Accounts are created by an administrator — there is no public sign-up.
WHAT YOU CAN DO
• See the tickets assigned to you, with the customer's enquiry, contact
details and site address
• Reply to customers directly from a ticket, with a formatted message
and your email signature
• Add internal notes for colleagues that the customer never sees
• Attach photos and files from the job site
• Update status, priority and assignment as work progresses
• Log time against a job for payroll and billing
• Raise an invoice by email, record a cash payment, or take a card
payment on site
• Get notified when a ticket is assigned to you or a customer replies
• View your schedule, timesheets and past jobs for a customer
BUILT FOR WORKING IN THE FIELD
Everything is designed for one-handed use on a phone while you are on
site — large touch targets, readable text, and a reply box that keeps
your signature intact.
SECURITY
Sign-in is protected by two-factor authentication. All data is sent over
an encrypted connection. Card payments are handled by Stripe and card
details are never entered into or stored by the app.
Tech Next Door — IT support and repairs across Adelaide.
technextdoor.com.au
contractors to manage jobs from first contact through to payment.
This app is for authorized Tech Next Door staff and contractors only.
Accounts are created by an administrator — there is no public sign-up.
WHAT YOU CAN DO
• See the tickets assigned to you, with the customer's enquiry, contact
details and site address
• Reply to customers directly from a ticket, with a formatted message
and your email signature
• Add internal notes for colleagues that the customer never sees
• Attach photos and files from the job site
• Update status, priority and assignment as work progresses
• Log time against a job for payroll and billing
• Raise an invoice by email, record a cash payment, or take a card
payment on site
• Get notified when a ticket is assigned to you or a customer replies
• View your schedule, timesheets and past jobs for a customer
BUILT FOR WORKING IN THE FIELD
Everything is designed for one-handed use on a phone while you are on
site — large touch targets, readable text, and a reply box that keeps
your signature intact.
SECURITY
Sign-in is protected by two-factor authentication. All data is sent over
an encrypted connection. Card payments are handled by Stripe and card
details are never entered into or stored by the app.
Tech Next Door — IT support and repairs across Adelaide.
technextdoor.com.au
Field service ticketing for Tech Next Door staff and contractors.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Financial info and 4 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
• Push notifications now work — you'll be alerted when a ticket is assigned to you, when a customer replies, and when a new ticket arrives unassigned
• Long-press the ticket list to select several tickets and delete them at once (admins only)
• Larger, clearer app icon in the notification bar
• Fixes and improvements
• Long-press the ticket list to select several tickets and delete them at once (admins only)
• Larger, clearer app icon in the notification bar
• Fixes and improvements
App support
phone
Phone number
+61871184343
About the developer
TEC NEXT DOOR PTY LTD
bimal@technextdoor.com.au
105 BREBNER DR
WEST LAKES SA 5021
Australia
+61 8 7118 4343