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Upon further review the lock-screen requirement shouldn't be necessary. To insert your date of birth is unhandy since you can't manually input it takes forever to date back to your year...Also, 'personal number' in Dutch is more like persoonsnummer, but in fact it requires the last 2 numbers of your state issued personal ID number. So, that should be clearer. Also, the scanning of the barcode was ineffective. Manual input works best. Other than that, I was successful on my first try.
12 people found this review helpful

Jason Y.
Horrible user experience! The app doesn't scan the QR code. Trying to recover the account again. Got until the send SMS code, guess what. Also, it doesn't work. I'm unable to get the app to work. I have to wait until working hours to call them, I guess. Very inconvenient.
1 person found this review helpful

M0n1ka
App suddenly doesn't work and continued to go into error. Reinstalled and unable to login. Never received a card so I don't have the azv number or do I know it out of my head nor am I able to scan the barcode. This could've been avoided altogether by giving me a card or the ability to recover it by entering your registered email address in combination with your id number.
11 people found this review helpful