
Rachael
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Does poor with depositing checks, had to do multiple tries, only to make it work on a black background when the app says to use an white background. It's calculating pending payments, created an over draft charge, on an account I had signed to not have any over drafting fees/application done on. Piss poor, very unhappy with this companies decisions of this app. I also miss the old app, and it's running tally of balance with each action of credit/debit to the account.
2 people found this review helpful
Eastern Michigan Bank
April 30, 2021
I'm sorry to hear you're having such trouble with our new app. I've forwarded your comments to our customer service team and asked that someone reach out to you personally to see if they can help with the issues you are having.

Perry Sutherland
The new "transaction" portion of the software is hard to understand. It no longer shows who you paid on the first page. You have to go to each transaction separately to find out who you paid. Go back to the original program. This one is horrible.
2 people found this review helpful