Memo Bank Authenticator

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About this app

Pairing a mobile device with your Memo Bank account makes verifying your identity and approving sensitive financial operations simple and secure. You will not be able to access your online account without downloading the app.

Important: this application is designed solely for the purpose of securing your account and associated transactions. If you would like to check your balance using a mobile device, simply access our mobile-responsive website from your device’s browser.

To pair your Android device with your Memo Bank account, download the app and scan the QR code that appears on your computer screen when you connect to your account. Once the app has been installed and linked to your Memo Bank account, that’s it. There is nothing else to do on your part. You will automatically receive a notification each time you need to authorize any of the following:

- Logging into your Memo Bank account;
- Changing of your password;
- Inviting a new user;
- Sending a wire transfer;
- Adding a beneficiary;
- Adding a direct debit mandate.

To reinforce the security of your mobile device, you can add biometric authentication like fingerprint or facial recognition.
Updated on
Jul 22, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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What's new


- We now display an in-app message when you need to update the Memo Bank app. No message? No problem.
- When you receive a notification asking you to approve the new permissions granted to a given user, the list of permissions displayed on your screen is now more detailed, more comprehensive.


- For some reasons, our app would crash if you hadn’t set any default browser in your main system settings. This is no longer the case.