Barceló Hotel Group

4.34K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Start imaging your next trip. We help you make it happen.

With the Barceló Hotel Group app, plan, book, and manage your entire stay in an easy, personalized way with exclusive benefits.

You'll have everything you need for your vacation or business trip in one place: from finding the perfect hotel to enjoying an enhanced experience during your stay.

Book hotels and resorts at the best price, access exclusive offers, and discover unique experiences in destinations around the world.

Explore our brands: Royal Hideaway, Barceló, Occidental, and Allegro, and find the perfect fit for every type of trip.

Turn your mobile into your best ally before, during, and after your stay.

What can you do with the app?

• Book hotels and resorts quickly, securely, and at the best rate.
• Access exclusive offers and discounts only available in the app.
• Manage your bookings easily from anywhere.
• Check in online and save time on arrival.
• Enjoy the benefits of my Barceló Benefits and check your level.
• Book hotel services before you arrive or during your stay: restaurants, spa, room service, activities, and much more.
• Check menus, schedules, activity programs, and shows available at your hotel.

From travel inspiration up to the last moment of your stay, the Barceló app is with you every step of the way to help you get more out of your trip.

Download now and discover a new way to experience travel with Barceló Hotel Group.
All the information, the booking, and communication channel for our hotels
Updated on
Sep 17, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info and Device or other IDs
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

4.28K reviews
A Google user
February 18, 2019
Absolutely horrible! don't even bother. I booked a massage 3 days in advance for our last day on this app, showed up and they had no record of anything, said they're having lots of problems with the app and I "should have known" to book via the concierge. and of course, no appointments available. Way to ruin an otherwise nice stay.
34 people found this review helpful
Did you find this helpful?
Barceló Hotel Group
May 15, 2019
Dear Sarah, Thank you for your feedback. We're sorry the app did not live up to your expectations. We would be grateful if you tell us by an email to mybarceloapp@barcelo.com in which hotel you had this problem so that we can prevent this. We hope that in your next stay you don't worry when booking a massage through the app Regards, Barceló Group
Ed Bowden
September 12, 2026
Just broken in so many ways. I got fed up of seeing 'oops something went wrong' message, so gave up.
Did you find this helpful?
Paul Chatman
August 4, 2026
08/04/2026: Nothing has been fixed nor improved. I STILL cannot login [with] the Android app. Deleting the app, and sticking with website and emails. Bye!! 11/19/2025: I can now confirm the "Oops" login error message. For some reason the app opens a web page to log into the app; which doesn't make any sense.
10 people found this review helpful
Did you find this helpful?

What’s new

This version introduces a fully updated app, featuring a new design and a more agile, intuitive, and personalized experience. It also includes performance, stability, and bug fix improvements.