The AlphaCredit - Cetelem app helps you manage your personal finances every day. Find all your Cetelem cards and AlphaCredit - Cetelem car, home improvement, and personal loans in one app.
You'll find all the important information about your credit in the app, and if you can't find what you're looking for, you can contact our customer service team who will assist you. The app also allows you to easily and quickly view and update your personal information.
For your AlphaCredit and Cetelem loans:
- View the term and details of your installment loan.
- View the date and amount of your payment.
- Download documents such as the amortization schedule, balance overview, etc.
For your Cetelem cards and credit lines:
- Check the available balance on your Cetelem Mastercard Debit card.
- Request a transfer to your bank account.
- View your recent transactions.
- View your latest account statements.
You have instant access to clear and detailed information for transparent management of your loan and reserve.
The AlphaCredit - Cetelem app is free and includes a demo mode that allows you to explore all the app's features.
Upon your first login, it is important that your mobile phone number is up to date in your account.
We hope you enjoy using your AlphaCredit - Cetelem app.
Having trouble with your app? Contact us at:
- 078/15.00.90
- by email at customer@cetelem.be
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*Representative example: Installment loan for all purposes of €8,500, APR (Annual Percentage Rate) of 8.99% (fixed annual interest rate: 8.99%), monthly payment of €210.07 for a loan term of 48 months. Total amount due: €10,083.36.
Minimum repayment period 12 months and maximum 120 months. Maximum APR 15%.