4.9
750 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The official app of the city bikes of Velo Antwerp.

To travel smoothly through the city, rent a shared bike.
Become a member for a year or sign up for a day or week pass right away.

Use one of the more than 4000 shared bikes from Velo in Antwerp.
30 minutes per ride included in the subscription cost.
After every ride return a bike in one of the more than 300 Velo stations.
You can borrow another bike after 5 minutes in one of the stations.
With this app you can e.g. :
• Find locations of Velo stations and real-time available bikes
• Calculate and store a route (speed, co2 saved, calories consumed,..)
• Find info to access Velo and read how it works
• Be notified when using Velo and contact Velo yourself
• Report defects or problems so they can be followed up by the Velo customer service.

Contact Velo @ 03 206 50 30
info@velo-antwerpen.be
www.velo-antwerpen.be
Updated on
11 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
714 reviews
Jennifer
12 September 2020
Not sure what happened to the app recently but can't log into user card zone anymore and can no longer see my favourite stations or search for stations. It's just a map with no station info. Better then to use Google Maps to at least see where the nearest station is... and hope for the best that there's a bike! Followed the instructions below and had contact by email to share screenshots, but no solution and still paying a subscription with an unusable app :-(
6 people found this review helpful
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Clear Channel International Limited
21 September 2020
Beste Jennifer, het probleem wordt onderzocht. Er komt spoedig een nieuwe versie van de app aan. Hopelijk lost dit het probleem voor jou op. Het Velo-team.
Pieter Wens
5 August 2021
CAREFULL!! I'm writing this after 5 years of use. when your bike doesn't register when you place it back, you get no notifcation of anykind until you already have to pay. This app is completely useless to help since it only gives you a notification when you place it back. This can help as a confirmation if you remember that you 'are the one responsible for registering the return'. But if you are a little bit forgetfull, in a hurry, in the rain or you know : just a human being, the app stays completely silent even though 'you are renting the bike for 10 hours straight'. All you get is an email, but then you are already due 10's of €. Use responsibly, use carefully, you are a piggybank.
7 people found this review helpful
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A Google user
14 December 2018
Great app to a great service available in Antwerp. An easy mode of transportation in the city: lots of stations with sturdy and good bikes. Easy to use and the city has a lot of bike friendly roads. Loved it and gonna come back for it!
6 people found this review helpful
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What's new

Upgrade your experience with our newest feature! Now you can purchase an annual subscription directly in the app and change your payment details in your app user zone.

App support