
Lotte Govaerts
This app was the best thing ever when it was new. Sending a physical card through an app was novel and back then, it was cheap. I used it all the time. I continued using it even as it got ever more expensive. Now, though, the thing is completely broken. Based on the reviews, it's been broken for about a week. Completely unacceptable for an app with real money credits in it. Did you guys vibe code this?
Hello, feel free to get in touch with our customer service at 022/012345 or via socials (Facebook/Insta/X). Then we can look into this further for you. kr, Demi

Francois Dan
The app used to be very useful as I live overseas and can send postcards to my family. Although that has changed dramatically! The text size changes through me writing mid-sentence to small. Very disappointing and frustrating. Especially as my family are all getting on in age and cannot decipher the small font. Neither can I for that matter. It doesn't even desrve a one star, get it sorted Bpost!
1 person found this review helpful
Hi Francois, thank you for your feedback. We will pass it on to the Mobile postcard service. Kr, Isabelle

Arnoud
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Happy user for years, reminded to buy extra credits this year. But now, when trying to send cards during my trip, the app is 'evolving' and credits no longer work—while crashing constantly right before payment. Suddenly remembering last year's poor, pixelated quality, I switched to MyPostcard, way better for the same price. Another bpost project down the drain... It's bound to end in bankruptcy.
Hello Arnoud, sorry to hear that it's not working, apologies in advance for this! Don't hesitate to contact our customer service at 022/012345 or send a message to the bpost socials (Facebook/X/Instagram). This way we can check this further for you. kr, Demi